topic Re: Empty Archive in Email

Empty Archive

RlCKY — Thu, 25 May 2023 13:53:05 GMT

Just checked my archive folder and everything before the start of the month has gone, no I haven't accidentally deleted them, they've just disappeared, any help would be appreciated.

Re: Empty Archive

Mark39 — Thu, 25 May 2023 14:11:46 GMT

Are you using an email app or client? If so, try logging in here to see if they're still present: https://www.sky.com/signin/email

Re: Empty Archive

RlCKY — Thu, 25 May 2023 15:21:21 GMT

Nope still nothing.

Re: Empty Archive

Mark39 — Thu, 25 May 2023 15:31:32 GMT

Unfortunately Yahoo Mail does seem to arbitrarily delete emails from, time to time. We've seen a number of reports here of similar incidents although more often than not it's emails in the Inbox.

You could try Yahoo's recovery utility here, but if it doesn't recover them, they're gone for good I'm afraid (unless you kept a backup copy): https://uk.help.yahoo.com/kb/SLN2552.html

Re: Empty Archive

RlCKY — Thu, 25 May 2023 17:28:33 GMT

Thanks for your help, seems I've lost them for good, bloody ridiculous.Looks like change of email supplier is coming.

Re: Empty Archive

caesarome — Thu, 25 May 2023 18:36:05 GMT

Have you got a Google account, if so then you would have a Gmail email address. Personally never had one email go missing with them.