topic Re: paszword field disappears almost instantly in Email

paszword field disappears almost instantly

Snapper67 — Fri, 19 May 2023 15:28:42 GMT

When trying to add my Sky email account to Outlook the password field disappears before I can type anything. Is there a fix for this? Everything workrd fine until a few days ago when Sky/MS made changes. Now I cannot access Outlook via my Samsung Android phone. Really annoying.

Re: paszword field disappears almost instantly

caesarome — Fri, 19 May 2023 15:35:39 GMT

The password field disappearing on your phone is nothing to do with Sky or Microsoft as it will be a Samsung issue as they are responsable for the software on their phone.

Have you tried using a different email app, perhaps the email app that comes with the phone ?

Re: paszword field disappears almost instantly

jayach — Fri, 19 May 2023 16:51:44 GMT

@caesarome wrote:
The password field disappearing on your phone is nothing to do with Sky or Microsoft as it will be a Samsung issue as they are responsable for the software on their phone.

It won't be a Samsung problem, as I've had the same with Outlook on a Xiaomi Redmi, so possibly Android, but most likely the Sky OAuth servers.

To overcome it I installed by choosing "Not Yahoo" and using a generated password.

https://www.sky.com/sky-yahoo-mail/manage-apps