topic Re: Email times in Email

Email times

steve1977 — Thu, 18 May 2023 18:05:09 GMT

Hi, i'm using safari on iPhone for my Sky emails and for some reason the times of my emails are wrong. It's currently 19.04 an my most recent email recieved a few minutes ago says 00.34. It's like it's changed my time zone. I have location on on my phone an i'm in England.

Re: Email times

caesarome — Thu, 18 May 2023 18:39:06 GMT

Is the time correct on your iPhone itself ?

Re: Email times

steve1977 — Thu, 18 May 2023 22:08:52 GMT

Yeah, time an date are correct on my phone.

Re: Email times

jayach — Thu, 18 May 2023 22:39:52 GMT

As a test, could you try another browser, such as Chrome, and see if that also shows the same times?

Re: Email times

steve1977 — Fri, 19 May 2023 07:12:41 GMT

Did that mate, exactly the same.

Re: Email times

jayach — Fri, 19 May 2023 13:26:48 GMT

I can only assume Yahoo thinks you are in a different time zone, but can't imagine where it may be getting that information from.

As you are using an iPhone could you not use the Mail app, and see if that is also incorrect?

Re: Email times

steve1977 — Fri, 19 May 2023 13:53:51 GMT

I don't use the mail app, it doesn't link to my account, it created a different email address.

Re: Email times

jayach — Fri, 19 May 2023 16:41:31 GMT

@steve1977 wrote:
I don't use the mail app, it doesn't link to my account, it created a different email address.

The Mail app can link to multiple accounts, not just one.

Re: Email times

steve1977 — Fri, 19 May 2023 16:51:58 GMT

Then i have no clue how to do it?? My email is one address @sky.com, , on the app it's @Anonymous.com.

Re: Email times

jayach — Fri, 19 May 2023 17:00:39 GMT

Does this help?

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Re: Email times

steve1977 — Sat, 20 May 2023 14:10:16 GMT

I try this an wen it says carifying it comes back with no "no password provided"

i'm def entering correct password, i just changed it to be sure.

Re: Email times

jayach — Sat, 20 May 2023 15:12:36 GMT

Maybe you need to use a generated password.

https://www.sky.com/sky-yahoo-mail/manage-apps

Re: Email times

caesarome — Sat, 20 May 2023 15:14:40 GMT

@steve1977

How you your atually accessing your emails becaise in your opening post you said this:

@steve1977 wrote:

Hi, i'm using safari on iPhone

So if you are seeing a message like the password one then are you using the Mail app on your device or something like Outlook ?

Re: Email times

jayach — Sat, 20 May 2023 15:26:35 GMT

@caesarome

@steve1977 is trying to see if the times are incorrect if he used the Apple mail app instead of Safari.

Re: Email times

caesarome — Sat, 20 May 2023 15:28:15 GMT

Cheers @jayach

If you are using the mail app there is one more thing you could try if the generated password doesn't work so let us know how you get on with the 16 digit password in place of your usual one.

Re: Email times

steve1977 — Sat, 20 May 2023 16:05:29 GMT

I usually use Safari. Someone above told me how to add my email to the app but i can't get thaat to work.

Re: Email times

steve1977 — Sat, 20 May 2023 16:06:49 GMT

How do i do that?

Re: Email times

caesarome — Sat, 20 May 2023 16:12:10 GMT

Close the apple mail app down.

Then go to Settings on your iphone, then Mail, and you should see your Sky email account so select it and you should be able to enter your password, try your normal one here first and if that doesn't work go back and enter the 16 digit one. On both occations you will then need to load up the apple mail app again.

Re: Email times

steve1977 — Tue, 23 May 2023 04:09:34 GMT

This worked! Thanks mate. I can use the app now an all times are correct! Still wrong using Safari tho.

Re: Email times

jayach — Tue, 23 May 2023 09:02:06 GMT

This is a very old post, but does it offere any pointers?

How do I change the time zone on safari? - Apple Community