topic Re: Sent Sky email queued since outage in Email

Sent Sky email queued since outage

SteveTamsin — Wed, 17 May 2023 08:36:32 GMT

My sent emails are stuck in my outbox since the outage yesterday. I have deleted them and rewritten them. I have tried sending an email to someone else. All emails get stuck in the outbox. Any ideas?

Re: Sent Sky email queued since outage

caesarome — Wed, 17 May 2023 08:44:45 GMT

Are you logged into the Sky website when trying to send these emails or are youusing something like an Outlook program or app ?

Re: Sent Sky email queued since outage

SteveTamsin — Wed, 17 May 2023 09:13:54 GMT

Using Gmail. Email Messages are being received no problem, but not sent

Re: Sent Sky email queued since outage

GD1 — Wed, 17 May 2023 09:17:34 GMT

@SteveTamsin So is this a Sky/Yahoo email account issue or gmail, as you've posted in the Sky/Yahoo email forum?

Are you using Sky mobile or over wifi/other service when you send them?

Re: Sent Sky email queued since outage

SteveTamsin — Wed, 17 May 2023 09:22:55 GMT

It is a sky issue as I am sending from a sky email address, and the emails from my Hotmail account (using the same Gmail account) leave the account and are delivered immediately.

Re: Sent Sky email queued since outage

GD1 — Wed, 17 May 2023 09:25:12 GMT

@GD1 wrote:

@SteveTamsin So is this a Sky/Yahoo email account issue or gmail, as you've posted in the Sky/Yahoo email forum?

Are you using Sky mobile or wifi/other service when you send them?

@SteveTamsin Can you answer the question in bold?

Re: Sent Sky email queued since outage

SteveTamsin — Wed, 17 May 2023 09:27:41 GMT

Sorry. I am using WiFi (not sky).

Re: Sent Sky email queued since outage

Mark39 — Wed, 17 May 2023 10:02:58 GMT

It doesn't appear to be a Sky issue as I can send from Gmail to Sky and vice versa. Try restarting the app you're using.

Re: Sent Sky email queued since outage

SteveTamsin — Wed, 17 May 2023 10:40:00 GMT

OK well it gets curiouser: the emails are now no longer showing in the outbox but are not appearing in sent or trash....baffled. thanks for your help though

Re: Sent Sky email queued since outage

jayach — Wed, 17 May 2023 10:51:15 GMT

@SteveTamsin

I assume this is some kind of wind up. Nobody can be that incapable of answering a simple question.