topic Re: Yahoo! Email broken again in Email

Yahoo! Email broken again

SheriffJWPepper — Tue, 16 May 2023 06:18:14 GMT

So Yahoo! email seems to be broken yet again and to not be working with Outlook 365, server side error as usual started 15/05 late afternoon / early evening. Anyone else getting can't logon error to receive emails?

No configuration issues here been working fine for ages.

pop.mail.yahoo.com is where the problem seems to lie on SSL port 995.

SOLUTION (should work for all)

So if you're having this issue try reseting / generating a new app password, you can do so on the link below, it has worked for me, no idea why the muppets seem to have forced an "app password" reset/change:

https://www.sky.com/sky-yahoo-mail/manage-apps

Re: Yahoo! Email broken again

Mark39 — Tue, 16 May 2023 06:57:34 GMT

Sky Yahoo Mail isn't broken, as you can see by the absence of other posts here reporting a problem.

In fact it has been working surprisingly reliably now for many months. It's simply that Outlook and a number of other email apps and clients don't support Oauth2 authentication requirements implemented some while ago. Sky outline the situation here: https://www.sky.com/help/articles/getting-started-with-sky-yahoo-mail-v3

You're right that a generated password allows Outlook to continue to work. A password reset isn't necessary.

Re: Yahoo! Email broken again

Whenwillitwork — Tue, 16 May 2023 07:51:06 GMT

I have not been able to logon to my email account for the last 3 weeks. This seems to happen frequently. The message is:-

Access Denied

You don't have permission to access "http://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.6f8cb17.1684223151.6a6de0c

This is on my PC which I have been using for the last 6 years and every now and then this happens. i have changed my password and it never seems to cure the problem.

Re: Yahoo! Email broken again

Mark39 — Tue, 16 May 2023 07:53:37 GMT

@Whenwillitwork this is related to your public IP address. Are you outside the UK? Or using a VPN?

Re: Yahoo! Email broken again

Whenwillitwork — Tue, 16 May 2023 08:23:18 GMT

No I am not in the UK but that should not make any difference, I understand that it is to do with the IP address of my system, but I have been using he same PC for 5 years and the problem seems to be happening more frequently. I use McAfee virus software which has a VPN option but that is turned off. So why does this problem keeping repeating itself.

Re: Yahoo! Email broken again

Mark39 — Tue, 16 May 2023 08:43:34 GMT

@Whenwillitwork wrote:

No I am not in the UK but that should not make any difference, I understand that it is to do with the IP address of my system, but I have been using he same PC for 5 years and the problem seems to be happening more frequently.

Nothing to do with the device you're using. It's related to your Internet connection. Sky block IP addresses known to be associated with security issues. I've seen the same issue when travelling around SE Asia. Log in via a different connection and it's fine.

Re: Yahoo! Email broken again

SheriffJWPepper — Tue, 16 May 2023 09:20:23 GMT

Hey Whenwillitwork, what about your Outlook version? Is it 365? Some email providers have stopped supporting older versions of Outlook I believe, or web browser version if going via that, is it bang upto date? Got any popup/ad blockers on that might be affecting access? Tried disabling them on the email site?

Re: Yahoo! Email broken again

Whenwillitwork — Tue, 16 May 2023 10:54:43 GMT

I have no problem with outlook via internet version, It is Sky/Yahoo that I have the problem with, I have lived at the same location, so are you saying that it is my internet provider that is causing the issue. The app on my iPad connects to the Sky/Yahoo email without problems via Wi/Fi.

Re: Yahoo! Email broken again

Whenwillitwork — Tue, 16 May 2023 10:59:49 GMT

By the way I can logon to the Sky web site without an problem

Re: Yahoo! Email broken again

Mark39 — Tue, 16 May 2023 12:23:12 GMT

@Whenwillitwork wrote:

I have no problem with outlook via internet version, It is Sky/Yahoo that I have the problem with, I have lived at the same location, so are you saying that it is my internet provider that is causing the issue. The app on my iPad connects to the Sky/Yahoo email without problems via Wi/Fi.

Sky's help guide suggests contacting them with the information they specify here : https://www.sky.com/help/articles/problems-accessing-sky-yahoo-mail