topic Attachments on Yahoo in Email

Attachments on Yahoo

qprdude — Thu, 04 May 2023 14:47:01 GMT

Upgraded to a new PC with Win. 11 . and Yahoo mail (Sky) Now I cannot open some Email attachments, but others are ok. The y are all from trusted sources

Re: Attachments on Yahoo

Mark39 — Thu, 04 May 2023 14:50:58 GMT

Does your new PC have the app needed to open the attachments? For example you may need Adobe Reader for pdf attachments, or a compatible editing app for Word (.doc) attachments.

Re: Attachments on Yahoo

qprdude — Thu, 04 May 2023 14:57:48 GMT

I have MS Office 2023 Word installed as part of Office . The document that I cannot open is a docx, which I understood was the same as a word document (The document was sent to me as a Word document. Sorry, I'm not at all computer literate.

Re: Attachments on Yahoo

caesarome — Thu, 04 May 2023 15:11:39 GMT

You should also be able to access your email account here:

https://skyid.sky.com/signin/email/

So see if you can get the attachment loaded up here instead.

Re: Attachments on Yahoo

Mark39 — Thu, 04 May 2023 15:13:26 GMT

Yes, a docx file extension does relate to a Word document and should automatically launch Word when you click on the attachment. What happens when you try?

Re: Attachments on Yahoo

qprdude — Thu, 04 May 2023 15:18:20 GMT

Absolutely nothing! unfortunately.

Re: Attachments on Yahoo

jayach — Thu, 04 May 2023 17:01:58 GMT

@qprdude wrote:
Absolutely nothing! unfortunately.

That seems unlikely, how are you viewing your emails? Web or App?

Re: Attachments on Yahoo

qprdude — Thu, 04 May 2023 17:31:56 GMT

It may seem unlikely, but that's exactly how it is . This is on my laptop so it's web mail. I can open the same attachment with Yahoo mail on my Samsung tablet which is an app.

Re: Attachments on Yahoo

jayach — Thu, 04 May 2023 18:20:09 GMT

So is this what you see when you receive the email, and hovering over/clicking on the attachment does nothing?

Re: Attachments on Yahoo

qprdude — Thu, 04 May 2023 18:54:40 GMT

The attachment just shows a link with a docx after it.

Sorry, I'm not capable of taking it further. Tried to copy and save the link then open it but a dialoge box came up saying I couldn't open it . Something about my windows security settings and that it was a .odt file ?

Re: Attachments on Yahoo

qprdude — Thu, 04 May 2023 19:54:17 GMT

OK, it seems that my Google Docs was missing. I downloaded it again and tried to save the attachment. I was able to download it but got a message warning of some sort, about downloading it. I ignored it and saved it in My Docs. I was then able to open it as a word doc immediately. Not sure how it happened but it seems ok. I get one of these attachments from the same source monthly soI will have to wait and see.