topic Re: How to remove a secondary email address in Email

How to remove a secondary email address

bodger69 — Tue, 18 Apr 2023 23:17:20 GMT

Before Yahoo took over Sky Emails, I set up two secondary email addresses for two clubs that I operated. I need to delete them now as the clubs are closed but I cannot find a way to do this.

Any help on this will be appreciated. Thank you

Re: How to remove a secondary email address

caesarome — Wed, 19 Apr 2023 05:38:24 GMT

There is a procedure which involves calling Sky but I'm not sure that everyone knows how to do it, the other way involves you not logging into the account for a number of months then it will be closed by Sky although they will tell you first that this will happen:

https://www.sky.com/help/articles/inactive-sky-yahoo-mail-accounts

Re: How to remove a secondary email address

bodger69 — Wed, 19 Apr 2023 06:36:38 GMT

Thanks @caesarome

It used to be so easy. When I set it up it was just a case of log in to skyid account and add or delete secondary email addresses.

I haven't logged into those email accounts for a long time, but they do have 'out of office' messages active, so I wondered if that was keeping the accounts active.

At least now I know that I may have to contact sky direct and ask them to remove them.

Thanks for your advice.

Re: How to remove a secondary email address

jayach — Wed, 19 Apr 2023 16:20:28 GMT

@bodger69 wrote:
Thanks @caesarome
It used to be so easy. When I set it up it was just a case of log in to skyid account and add or delete secondary email addresses.

You have never been able to delete secondary email adresses via the primary account. That option only removes them as far as the Sky side goes. The email address still exists, but becomes a guest account, not tied to a Sky account.

Re: How to remove a secondary email address

bodger69 — Wed, 19 Apr 2023 16:26:13 GMT

I'm sure that's what I did, but it was at least 20 years ago, maybe more. So much has changed since then.