topic smtp settings in Email

smtp settings

Bodrick — Sun, 09 Apr 2023 19:36:37 GMT

Hi, I am new to Sky and trying to send notification emails from a small NAS server. I am having trouble setting up the smtp settings and wanted to check a few things. When doing a seach I have found the following:

smtp Server - smtp.tools.sky.com

smtp port - some say 465 and others 587?

smtp user name - I registered using a gmail address. Is it this, or do I get allocated a sky email address?

smtp password - I assume this is what I use to log on to the sky wensite.

SMTP security - I only have the options of either SSL, TLS or non.

My server is also asking for a username, which I am assuming is my email address as well.

Any help would be greatly appreciated.

Thanks.

Re: smtp settings

caesarome — Sun, 09 Apr 2023 20:39:01 GMT

If you are new to Sky then I presume you haven't got a Sky email address and as it isn't possible to create one you would be unable to use Sky/Yahoo email servers if this is the case.

So who is your email account with ?

Re: smtp settings

Bodrick — Sun, 09 Apr 2023 20:52:02 GMT

Thank you for looking at this.

I only have a gmail account now (I was with virgin but swapped to Sky)

I could set the server up to the virgin account, no problem, but it doesn't work with the gmail, as it isn't a trusted device (it's an older Qnap server), so I was hoping I could use the Sky smtp server now.

I hope all that makes sense.

Re: smtp settings

caesarome — Sun, 09 Apr 2023 20:59:50 GMT

@Bodrick wrote:

so I was hoping I could use the Sky smtp server now.

You will be unable to use Sky's smtp server for the reasons I stated above and that is to use this server you have to have a Sky email account and I'm afraid it isn't possible to open one now.

Re: smtp settings

Bodrick — Sun, 09 Apr 2023 21:04:43 GMT

Okay, thank you for letting me know, I appreciate the help

All the best.