topic Re: Yahoo e-mails are landing in my delete folder. How do I correct this? in Email

Yahoo e-mails are landing in my delete folder. How do I correct this?

Greyhoundlover — Tue, 28 Feb 2023 10:59:11 GMT

My inbox has not received e-mails after the 25th February, instead all new e-mails end up in the delete folder. How do I correct this?

Re: Yahoo e-mails are landing in my delete folder. How do I correct this?

caesarome — Tue, 28 Feb 2023 11:08:34 GMT

Check that you don't have any filters setup that could be causing this. So go to the Settings icon. Click More Settings then Filters. Choose each active filter and check the rules to confirm that none have been set up to delete emails. If it has, Click Remove, then Save.

Also if you also access your emails on anything device like a phone, tabte or PC and use a program like Outlook make sure that it isn't set up to delete the emails from the server if they are using POP to access your emails and not IMAP.

Further advice on this can be found here:

https://www.sky.com/help/articles/emails-automatically-being-sent-to-trash

Re: Yahoo e-mails are landing in my delete folder. How do I correct this?

jayach — Tue, 28 Feb 2023 16:04:42 GMT

If there are any filters that you didn't set up, change your password, as your account will have been compromised.

https://skyid.sky.com/resetpassword/email