https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212868#M92357 <P>I think it had to be 6 months and if you didn't login online then the account would be deleted but if this was going to happen I believe Sky would have emailed you via the recovery address set up on the account.</P> Wed, 25 Jan 2023 13:21:50 GMT caesarome 2023-01-25T13:21:50Z https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212798#M92355 <P>Although I am not a sky customer now but have an email with them it says they don’t recognise my user name or password.</P><P>any help would be appreciated&nbsp;</P> Wed, 25 Jan 2023 12:02:15 GMT https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212798#M92355 jonsteph 2023-01-25T12:02:15Z https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212800#M92356 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/257968">@jonsteph</a>&nbsp;</P> <P>How long ago did you last log in? I believe you have to log in periodically for it to continue to be active (I don't know a time frame if this is the case).&nbsp;</P> Wed, 25 Jan 2023 12:03:56 GMT https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212800#M92356 Daniel0210 2023-01-25T12:03:56Z https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212868#M92357 <P>I think it had to be 6 months and if you didn't login online then the account would be deleted but if this was going to happen I believe Sky would have emailed you via the recovery address set up on the account.</P> Wed, 25 Jan 2023 13:21:50 GMT https://helpforum.sky.com/t5/Email/Can-t-get-into-my-email-account/m-p/4212868#M92357 caesarome 2023-01-25T13:21:50Z