topic Re: Yahoo account locked in Email

Yahoo account locked

SJY888 — Tue, 10 Jan 2023 21:05:01 GMT

My yahoo account keeps being locked making me reset the password. This has happened 5 times in 2 days. What could be causing this?

Re: Yahoo account locked

Mark39 — Tue, 10 Jan 2023 21:18:16 GMT

Possibly because Sky has detected unusual or suspicious activity on your account, or it may be related to your public IP address. Be sure to use a strong password - not containing a word you might find in a dictionary, for example.

Re: Yahoo account locked

jayach — Tue, 10 Jan 2023 23:03:48 GMT

How do you access your account, via the webpage or app/client?

Re: Yahoo account locked

SJY888 — Wed, 11 Jan 2023 10:27:40 GMT

Hi,

I access it via an app on my phone.

Re: Yahoo account locked

SJY888 — Wed, 11 Jan 2023 10:28:41 GMT

Hi,

I access it via an app on my phone. Could this be the issue?

Re: Yahoo account locked

jayach — Wed, 11 Jan 2023 12:34:51 GMT

@SJY888 wrote:
Hi,
I access it via an app on my phone. Could this be the issue?

Possibly, are you running anything on the phone that may be causing your I.P. address to change, such as a VPN. What app are you using?

Edit, you didn't recently respond to an email asking you to verify/update your email?