topic I am not getting my sky emails I’ve tried everything and have a iPhone 13 . in Email

I am not getting my sky emails I’ve tried everything and have a iPhone 13 .

Isabelle+gilmour — Thu, 22 Dec 2022 17:06:53 GMT

Since Tuesday I am not receiving emails . I've tried to everything . My phone is an iPhone 13 and this gad been happening on and off for 3 weeks . Normally it rights itself overnight but not happening this time . I have called Sky but they won't help . Can anyone give me advice as seems no one eg sky or Vodaphone can help me

Re: I am not getting my sky emails I’ve tried everything and have a iPhone 13 .

caesarome — Thu, 22 Dec 2022 17:12:57 GMT

There have been some issues with the Apple email app and Sky emails account just recently as you are not the first person to report this issue. There are other ways to access your emails and that is to install the Yahoo email app or the Outlook email app and use one of these instead.

You can also login here online to view your emails:

https://skyid.sky.com/signin/email/

Re: I am not getting my sky emails I’ve tried everything and have a iPhone 13 .

jayach — Thu, 22 Dec 2022 18:47:36 GMT

As @caesarome says there are currently problems with the Apple mail apps.

However they are usually intermittent, and result in "server not responding" errors.

Probably best to use an alternative app in the meantime. Try Outlook.