topic Re: Unable to forward my sky.com emails to my gmail.com account in Email

Unable to forward my sky.com emails to my gmail.com account

WDunlop — Tue, 31 May 2022 13:51:30 GMT

Hello,

I am trying to forward my sky.com emails to my gmail.com account,

I have tried via Yahoo mail / settings / email accounts

- but there is no 'forward' button at the bottom of the right-hand side - as a search on google suggested

I have tried via Gmail settings / accounts & import / import mail & contacts

- but getting : there was a problem while connecting to pop.tools.sky.com

& there may be a problem with the settings, please contact your other email provider to verify the correct server name & port

- but have been using the ones that come up automatically - pop.tools.sky.com & port 995

However my mobile shows your yahoo account (displays my email address) was just used to sign in on Gmail app

Please can anyone help - I don't know what else to try,

Yours hopefully

Re: Unable to forward my sky.com emails to my gmail.com account

caesarome — Tue, 31 May 2022 15:27:23 GMT

The server for pop.tools.sky.com is 993 so this might be where you are going wrong with Gmail.

Re: Unable to forward my sky.com emails to my gmail.com account

jayach — Tue, 31 May 2022 16:55:02 GMT

I'm sure the facility to forward all emails (redirect) elsewhere was removed some time ago.

You are on the right lines by trying to get gmail to collect them via POP, but as well as using the correct port (as pointed out by @caesarome ) you will probably need to use a generated password instead of your usual Sky password. https://www.sky.com/sky-yahoo-mail/manage-apps

Re: Unable to forward my sky.com emails to my gmail.com account

kmdcorp — Thu, 15 Dec 2022 14:00:43 GMT

Thank jayach-I'm having the same problem.

Daft questio, when generating a passwotd to add Sky e-mail to Google mail - what do you choose - phone, tabley, laptop or other?

Re: Unable to forward my sky.com emails to my gmail.com account

jayach — Thu, 15 Dec 2022 14:54:54 GMT

@kmdcorp

It really doesn't matter, the only difference is how they are shown in your Sky account.

But I would choose other, simply as it's none of the others.

Re: Unable to forward my sky.com emails to my gmail.com account

GBJoinery — Mon, 27 Nov 2023 09:33:55 GMT

Hi @caesarome & @jayach

Im having the same problems.

I have got my user name in, i've tried both my email password and password generated my sky.
It just keeps saying;

"There was a problem while communicating with mail.sky.com, Server returned error: "Connection closed by remote host: The other server terminated our connection. Please contact your other email provider for more information."

I've used the port 110, 993 & 995

Re: Unable to forward my sky.com emails to my gmail.com account

jayach — Mon, 27 Nov 2023 13:54:28 GMT

@GBJoinery wrote:
Hi @caesarome & @jayach

I've used the port 110, 993 & 995

Assuming you are trying to get Gmail to collect your Sky email, the correct port will be 995, as it uses POP to do it.

You will also need SSL on, and it has to be the generated password

Re: Unable to forward my sky.com emails to my gmail.com account

cookiemonsteruk — Mon, 27 Nov 2023 14:01:03 GMT

@GBJoinery

@jayach

If using pop then aren't the emails deleted from the email server and only reside on the device/client that you used to access the email. Effectively there is no longer any footprint of the original email

Re: Unable to forward my sky.com emails to my gmail.com account

jayach — Mon, 27 Nov 2023 15:26:24 GMT

@cookiemonsteruk wrote:
@jayach
If using pop then aren't the emails deleted from the email server and only reside on the device/client that you used to access the email. Effectively there is no longer any footprint of the original email

Not if you tick the right box.

However, if the user intends to only use Gmail for their email, they may well want them deleted from Sky.

Re: Unable to forward my sky.com emails to my gmail.com account

cookiemonsteruk — Mon, 27 Nov 2023 14:18:39 GMT

@jayach

Oh well, just shows you how long its been since i used pop3 😁👍

Re: Unable to forward my sky.com emails to my gmail.com account

cookiemonsteruk — Mon, 27 Nov 2023 14:21:31 GMT

@jayach

For me it was the '90s