topic Re: Invalid email when trying to login in Email

Invalid email when trying to login

Bbc1235 — Tue, 13 Dec 2022 19:57:30 GMT

When I try to log into my sky account I am presented with the wrong email. When I try to change it to the correct one it says already in use

Re: Invalid email when trying to login

Mark39 — Tue, 13 Dec 2022 20:01:24 GMT

You mean if you log in here: https://www.sky.com/signin

Can you clarify what you mean by presented with the wrong email? What is displayed on screen?

Re: Invalid email when trying to login

caesarome — Tue, 13 Dec 2022 20:50:23 GMT

If your wrong email address appears in the username box then to delete it clear your web browsers cache then you should be able to enter the correct username.