topic Re: Link bt email in Email

Link bt email

Gilly1961 — Thu, 01 Dec 2022 20:58:10 GMT

Just changed from bt to sky how do I link my bt email to sky?
thanks

GD1 — Thu, 01 Dec 2022 21:00:34 GMT

@Gilly1961 Short answer is you can't as Sky do offer email accounts anymore.

You should just be able to log into your BT Email as you did previously?

caesarome — Thu, 01 Dec 2022 22:01:58 GMT

Do you mean you want your BT emails to come via your Sky email account, if so try doing it via your BT address.

Gilly1961 — Fri, 02 Dec 2022 07:54:11 GMT

Thanks caesarome

how do I do that please?

caesarome — Fri, 02 Dec 2022 09:53:51 GMT

jayach — Fri, 02 Dec 2022 17:49:15 GMT

If you have just joined Sky, you won't have a Sky email address. (unless you had one previously)

I believe your BT address should continue to work, but will become web only. (best to check that with BT as things may have changed)

What exactly do you mean by "linking" it to Sky?

Gilly1961 — Sat, 03 Dec 2022 06:48:00 GMT

Thanks for your reply,

BT have said after 60 days it becomes dormant

I have emails and inboxes I want to keep, how do I do this?
my sky email I'd is my bt email so am I ok? Many thanks 😊

caesarome — Sat, 03 Dec 2022 09:44:28 GMT

@Gilly1961 wrote:

BT have said after 60 days it becomes dormant

I have emails and inboxes I want to keep, how do I do this?

If you have a Sky email address (as you can't create one) then forward them onto your Sky email account one by one.

jayach — Sat, 03 Dec 2022 16:24:41 GMT

@Gilly1961 wrote:
Thanks for your reply,
BT have said after 60 days it becomes dormant

That is strange as it is not what their website says.

If you have BT email and you cancel your broadband with us, you can:

Close your BT email
Keep your email but with more basic features by getting Basic email, which is free
Keep your email with the same features by getting Premium email, which costs £7.50 a month
Keep your email with the same features, by linking it to a friend or family member's BT Broadband, which is free

If you don't make a choice yourself, we'll transfer you to Basic email.

My Sister and Brother-in-Law left BT for Sky over a year ago, and both are still using theirs.

Basic email is webmail only, as I understand it.