topic Missing e-mails and slow sync on Windows 10 mail application. in Email

Missing e-mails and slow sync on Windows 10 mail application.

H+H+B — Sun, 20 Nov 2022 23:38:50 GMT

I access my sky email on several devices.

Mobile devices (Mobile Phones X 2) work efficiently on both syncing and on collecting all my emails instantly.

Window 10 mail (PC & Laptop) are noticable slower to Sync and often miss some emails all together.

On all devices I specify sync settings 'As items arrive' and 'Anytime'.

My password on my Mobiles are Generated Passwords and on PC and laptop are the normal Sky Passwords.

I have tried Deleting accounts and Reactivating them which sometimes recovers the missing mail but soon returns to Slow syncing and missing emails again.

Have you any suggestions now how to collect this issue?

Re: Missing e-mails and slow sync on Windows 10 mail application.

caesarome — Mon, 21 Nov 2022 05:46:08 GMT

I'm not sure there is going to be a fix but another way to access your emails on both devices is to login to your online email acount instead:

https://skyid.sky.com/signin/email/

Re: Missing e-mails and slow sync on Windows 10 mail application.

H+H+B — Mon, 21 Nov 2022 08:38:31 GMT

Thank you. You are correct but Windows 10 mail is more user friendly and allows my three email accounts to be linked and viewed in one display.

Something has happened. Widows 10 mail has performed well untill recently.

Any other suggestions?

Re: Missing e-mails and slow sync on Windows 10 mail application.

Mark39 — Mon, 21 Nov 2022 09:41:20 GMT

Ypu could ask Microsoft. Or use a different email client, such as Mozilla Thunderbird.

Re: Missing e-mails and slow sync on Windows 10 mail application.

H+H+B — Wed, 23 Nov 2022 15:47:15 GMT

I have loaded Thunderbird to see what functionality is available.

Already I can see it allows me to link my acconts and so far its proving more reliable.

Time will tell if this is the full solution. Anyway thanks for the suggestion.

What a pity Sk y or Microsoft can't get their act together and provide us with reliable solutions.

Thanks again to those who responded with ideas.