topic Re: Accidentally marked an email as spam and emptied spam folder in Email

Accidentally marked an email as spam and emptied spam folder

foxon — Tue, 15 Nov 2022 07:39:38 GMT

Hi,

I marked an email as spam by mistake and then emptied my spam folder.

I've read that to undo this, I needed to mark that email as 'not spam' and all would be okay but can't do this as I'd emptied the spam folder already.

I have older emails from the same address and tried marking one as spam and then not spam but this hasn't worked.

I don't have any addresses listed as blocked in my settings.

Can anyone advise what I need to do to reverse my mistake please?

Thank you!

Re: Accidentally marked an email as spam and emptied spam folder

Mark39 — Tue, 15 Nov 2022 07:56:14 GMT

I'm not sure if emails are moved to your Deleted folder when you empty the Spam folder - it's worth a check.

Failing that, you could try Yahoo's recovery process here. I'm doubtful that it will work with the Spam folder, but again, you night want to try it:

https://uk.help.yahoo.com/kb/account/recover-lost-deleted-emails-sln2552.html

Otherwise it has gone, I'm afraid.

Re: Accidentally marked an email as spam and emptied spam folder

GD1 — Tue, 15 Nov 2022 07:57:45 GMT

@foxon Unless the email is in the deleted folder, as emptying the spam folder may put the emailes into the deleted folder, there isnt a way to get deleteted email back.

Re: Accidentally marked an email as spam and emptied spam folder

foxon — Tue, 15 Nov 2022 08:32:17 GMT

Thanks. Nothing in the deleted items but have submitted a request as suggested.

I don't care about getting that email back, but marking as spam and empyting that folder seems to have blocked all emails from that address now.

What I need to do is unblock that address for future emails if that makes any difference to potential solutions? I can't see any way to do that.

Re: Accidentally marked an email as spam and emptied spam folder

caesarome — Tue, 15 Nov 2022 09:41:44 GMT

You could try setting up a filter saying that all emails from that address are sent to the inbox, it might be worth a try ?

Re: Accidentally marked an email as spam and emptied spam folder

foxon — Tue, 15 Nov 2022 10:12:39 GMT

Thank you for the reply. I did try that yesterday without success.

I get a few emails from this address around 9am every day so know that anything tried yesterday didn't work!

So I seem to have blocked all incoming emails from a particular address and just need to unblock that address so emails come through again.

Thank you for any help!

Re: Accidentally marked an email as spam and emptied spam folder

caesarome — Tue, 15 Nov 2022 10:20:52 GMT

It might be worth trying this:

Settings > More Settings > Security & Privacy and delete the email address here if it is listed.

Re: Accidentally marked an email as spam and emptied spam folder

foxon — Tue, 15 Nov 2022 11:05:12 GMT

Thank you again. I have no addresses listed in blocked so nothing to delete.

I assume what I did is causing the emails to be stopped at an earlier point I don't seem to have access to, so the yahoo spam filter is stopping them?

Re: Accidentally marked an email as spam and emptied spam folder

jayach — Tue, 15 Nov 2022 13:35:15 GMT

Whatever is stopping you getting the emails, it won't be the spam filter, that will just put them in spam, not block them.

Unfortunately I can't imagine what else could be blocking them if they are not in your block list.