topic Re: error messages on outlook (0x800ccof) 0x800ccoe) in Email

error messages on outlook (0x800ccof) 0x800ccoe)

sileby.town — Sun, 06 Nov 2022 19:03:38 GMT

email works fine on my mobile but not on my computer?

Re: error messages on outlook (0x800ccof) 0x800ccoe)

caesarome — Sun, 06 Nov 2022 19:12:50 GMT

What else does this error message say ?

error messages when trying to send or receive emails

sileby.town — Sun, 06 Nov 2022 19:19:07 GMT

can't connect to the servers

Re: error messages when trying to send or receive emails

caesarome — Sun, 06 Nov 2022 19:22:32 GMT

Has it been working or have you never been able to get it working ?

Re: error messages when trying to send or receive emails

GD1 — Sun, 06 Nov 2022 19:23:25 GMT

@sileby.town I have merged your new to this existing thread as creating a seperate thread when replying to questions isn't needed, you just need to click the reply button within this thread.

Re: error messages on outlook (0x800ccof) 0x800ccoe)

sileby.town — Sun, 06 Nov 2022 19:54:52 GMT

It's been working fine upto Friday then nothing on the computer yet working fine on my mobile phone

Re: error messages on outlook (0x800ccof) 0x800ccoe)

jayach — Sun, 06 Nov 2022 20:45:16 GMT

Did you make any changes to the computer, such as adding a new anti-virus or firewall?

~~What app/client are you using on the computer?~~

Ignore that bit, the heading says it's Outlook.

Re: error messages on outlook (0x800ccof) 0x800ccoe)

sileby.town — Sun, 06 Nov 2022 21:13:11 GMT

I can't recall making any changes but I do use Avira program that looks after the computer

Re: error messages on outlook (0x800ccof) 0x800ccoe)

caesarome — Sun, 06 Nov 2022 21:34:56 GMT

Can you temporally disable it to see if it then works ?

Re: error messages on outlook (0x800ccof) 0x800ccoe)

sileby.town — Mon, 07 Nov 2022 10:28:38 GMT

Still the same problem, can't synchronise sub folders or connect to the server!

Re: error messages on outlook (0x800ccof) 0x800ccoe)

jayach — Mon, 07 Nov 2022 13:16:01 GMT

I would uninstall Avira, rather than just disable it. (you can always reinstall if it doesn't work)

The error messages suggest something is blocking access to the server, or the details for the server are wrong in Outlook.

Try reinstalling the account into Outlook, and let Outlook get the settings for itself.

Re: error messages on outlook (0x800ccof) 0x800ccoe)

sileby.town — Thu, 10 Nov 2022 19:19:09 GMT

iv'e tried deleting email account from Outlook and trying to re-install it again but a complete waste of time!

I think i will just use sky log in page and access my emails from there in future.

I think Sky don't want you to use emails through Outlook and are blocking their servers from processing the emails

Re: error messages on outlook (0x800ccof) 0x800ccoe)

caesarome — Thu, 10 Nov 2022 19:26:11 GMT

@sileby.town wrote:

I think Sky don't want you to use emails through Outlook and are blocking their servers from processing the emails

If that was the case then this forum would be flooded with complaints so whatever the issue is it appears to be affecting you only.

I find managing an account online easier than have to bother with programs like Outlook but if you want to use a mail program then there are others like Thunderbird. you could try.

Re: error messages on outlook (0x800ccof) 0x800ccoe)

Mark39 — Thu, 10 Nov 2022 19:50:35 GMT

@sileby.town wrote:

I think Sky don't want you to use emails through Outlook and are blocking their servers from processing the emails

Not so. Outlook still works fine for me (no reason I can think of for why Sky wouldn't want you to use Outlook anyway).

Re: error messages on outlook (0x800ccof) 0x800ccoe)

robin,cunliffe — Thu, 26 Jan 2023 17:38:16 GMT

I've given up with outlook on sky mail

can't receive mail and keep getting error message can't receive mail and thst code abkut syncing

tried everything

repairing on outlook which just says can't repair try later Repairing office365 account uninstalling office and reinstalling deleting mcaffe from pc installing outlook on another laptop deleting outlook profiles and creating new ones works at first then error messsge reappears on both laptops

I don't know if junk emails are corrupting my sky email even though they go to junk

my sky mail works fine in the browser just not on outlook

Re: error messages on outlook (0x800ccof) 0x800ccoe)

Mark39 — Thu, 26 Jan 2023 17:40:48 GMT

Tried an app password in place of your usual Sky Yahoo Mail password?

Re: error messages on outlook (0x800ccof) 0x800ccoe)

robin,cunliffe — Thu, 26 Jan 2023 18:27:01 GMT

Done all that

you have to generate that. you have to generate thst password to even access outlook anyway as your sky/yahoo password is not accepted

Re: error messages on outlook (0x800ccof) 0x800ccoe)

jayach — Thu, 26 Jan 2023 20:11:22 GMT

@robin,cunliffe

In a case where Outlook works after reinstalling, but fails again after being in use for awhile. I would suspect a possible hardware fault, but you say it happens on 2 laptops.

What exactly is the error message(s) you get, and what version of Outlook is it?

Re: error messages on outlook (0x800ccof) 0x800ccoe)

robin,cunliffe — Thu, 26 Jan 2023 20:56:36 GMT

Yes I tried installing it on another laptop after downloading office 365. It works for a while but then next day the same error message pops up can't send or receive mail on both laptops Must be sky mail. Not liking outlook surely

you can actually send but it won't take e mails into the inbox

it won't repair

just says try later issue with iamp

not with o but think error messsge msybe

0x800ccoe)

it can come back on then goes agsin

Re: error messages on outlook (0x800ccof) 0x800ccoe)

Mark39 — Thu, 26 Jan 2023 21:03:23 GMT

Works fine for me with Outlook 2019, which I believe is the same version as Outlook 365, so not specifically a Sky Yahoo Mail problem.

I suspect the error is 0x800cccoe - if you google it there is a multitude of suggestions as to what might be the cause.