topic Re: Old emails disappeared in Email

Old emails disappeared

Lou790 — Fri, 14 Oct 2022 22:02:46 GMT

I can't access any emails dated longer than 30/09/2022.

Where have all my emails gone, how do I view them?

I have tried on phone, app and pc, oldest email is 30/9/2022, I used to be able to scroll back months.

Any help appreciated.

Kind regards

Louise

Re: Old emails disappeared

Mark39 — Fri, 14 Oct 2022 22:21:08 GMT

If you're logging in using your browser via Sky.com and they're not there, they're probably gone for good, I'm afraid. Yahoo has an unpleasant habit of randomly deleting emails without provocation or warning.

Re: Old emails disappeared

caesarome — Sat, 15 Oct 2022 04:49:14 GMT

@Lou790

This is a long shot but have a read of this as it might be worth a try:

https://help.yahoo.com/kb/SLN2552.html

If they are restored then it would be advisable not to store all your emails in your inbox if this is where they were located, but instead set up separate folders to keep them in.