topic Re: Is this a scam e mail? in Email

Is this a scam e mail?

CaroleW22 — Fri, 30 Sep 2022 09:07:30 GMT

I've received an e mail today from Sky that I would instantly consider to be a scam, however, it looks very authentic with no spelling mistakes and lots of Sky detail so would appreciate if anybody else can confirm or otherwise.

It says that my email address is queued for deactivation as a result of a continuous error received from this email address (code 505). I'd normally ignore it but obviously I don't want my email address deactivated.

Thanks very much.

Carole

Re: Is this a scam e mail?

Mark39 — Fri, 30 Sep 2022 09:19:56 GMT

I haven't seen that before. Perhaps another Community member has come across it?

It probably is not genuine, but I think I would give Sky a call to check.

Re: Is this a scam e mail?

Mastermind52 — Fri, 30 Sep 2022 09:24:11 GMT

My wife has just recieved the same e-mail. Looks like a scam to me as the sender has a aol.com address.

Marked it as spam and reported it to sky.

Re: Is this a scam e mail?

CaroleW22 — Fri, 30 Sep 2022 09:56:50 GMT

Thanks. I guess if others are getting it then it's most likely spam. If it is, they're getting a lot better at the content which is worrying! I am cynical about most things by nature 🙂

Re: Is this a scam e mail?

caesarome — Fri, 30 Sep 2022 12:18:02 GMT

Usually the way to tell is if there is a link in the email that tv wants you to click to "stop the deactivation".

Re: Is this a scam e mail?

Mastermind52 — Mon, 03 Oct 2022 08:29:31 GMT

My wife just received another one of these e-mails. Come on sky is this a scam or not ?.

Let us know. Will send to sky and ignore and hope it is a scam.

Re: Is this a scam e mail?

caesarome — Mon, 03 Oct 2022 08:39:12 GMT

Can you answer this question @Mastermind52 :

@caesarome wrote:

Usually the way to tell is if there is a link in the email that tv wants you to click to "stop the deactivation".

Is there a link in it that it wants you to click ?

Re: Is this a scam e mail?

Mastermind52 — Mon, 03 Oct 2022 12:12:15 GMT

Yes there is.

-------- Forwarded Message -------- Subject: (1) Unread message ✉: Sky Account is out of date Date: Mon, 3 Oct 2022 07:19:03 +0000 (UTC)

(removed)

This is an automated message from our server; your email address is queued for deactivation as a result of a continuous error received from this email address (code:505)

Confirm and keep your account active immediately by clicking here

(removed)

Note: Failure to resolve this error will result in the deactivation of your account in 24 hours.

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If we can be of further assistance, please visit Sky Support

If you received this email in error, please (removed)

(removed)

You've agreed to receive marketing from Sky.
This marketing message highlights more of what Sky has to offer that may interest you.

(removed)

Please do not reply to this email as this address is not monitored.

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Moderator comment: removed unnecessary links

Re: Is this a scam e mail?

Mark39 — Mon, 03 Oct 2022 10:07:44 GMT

@Mastermind52 I've referred your most recent post to Sky, as it contains a couple of links at least which are not genuine.

Others links point to the same Sky website page although they purport to be linking to different ones - another clear indication that it's fraudulent.

Re: Is this a scam e mail?

Mastermind52 — Mon, 03 Oct 2022 10:37:26 GMT

Thank you Mark.

Re: Is this a scam e mail?

caesarome — Mon, 03 Oct 2022 12:17:08 GMT

@Mastermind52 wrote:

Yes there is.

Then that is how you tell it isn't from Sky as Sky would never ask you to keep your email account active by clicking on a link so if you get anymore of these then mark them as spam so they get deleted.