topic Re: "Oops - something went wrong" message. in Email

"Oops - something went wrong" message.

Tony+Watts — Wed, 28 Sep 2022 10:02:48 GMT

This message comes on screen 2 times out of 3 when checking emails. I'ev cleaned cache to no avail.

Re: "Oops - something went wrong" message.

Mark39 — Wed, 28 Sep 2022 10:50:23 GMT

How are you accessing Sky Yahoo Mail? App? Or via Sky.com, using your browser?

Re: "Oops - something went wrong" message.

Tony+Watts — Wed, 28 Sep 2022 10:58:15 GMT

Thanks for your reply. I log in with browser at Sky/Yahoo Mail

Re: "Oops - something went wrong" message.

caesarome — Wed, 28 Sep 2022 12:24:05 GMT

Can you try using a different web browser because if it then works for you then it might be an issue with the one you are currently using.

Re: "Oops - something went wrong" message.

Tony+Watts — Wed, 28 Sep 2022 17:55:03 GMT

Thank you for your reply.

I have installed Firefox in place of Chrome and so far, the message has not appeared.

Once again, thank you.

Tony

Re: "Oops - something went wrong" message.

caesarome — Wed, 28 Sep 2022 18:41:30 GMT

That suggests something with Chrome - probably an add-on could be causing this issue so you could try using Chrome again and disabling all your add-ons then enable them one by one to see what one is causing the issue.