topic Re: Missing password in Email

Missing password

LewisEad — Sat, 20 Aug 2022 21:27:21 GMT

I just found my old iPhone and it works, however the apple id is linked to my sky email from years ago. i have no idea what the apple id password is nor do i know what the sky email password is. ive tried to get an email sent to the email i used years ago to make the sky account but i dont know if its any of my current emails i can access.

Re: Missing password

caesarome — Sat, 20 Aug 2022 21:40:07 GMT

@LewisEad wrote:

ive tried to get an email sent to the email i used years ago to make the sky account but i dont know if its any of my current emails i can access.

That email should be listed here if you can access the link:

https://www.sky.com/myaccount/my-details

Re: Missing password

LewisEad — Sat, 20 Aug 2022 21:46:11 GMT

I tried this link but I need the password for the sky id, i've tried pressing the recovery link but I don't know what email that link is being sent to. is there any way to find out what email it is being sent to as i understand i can't just straight up ask for the password

Re: Missing password

caesarome — Sat, 20 Aug 2022 21:54:33 GMT

Ironically it would be the email address shown on the page should you be able to get access to it.

How many email addresses do you have, is it not possible to check them to see which one the reset email has been sent to ?

Re: Missing password

jayach — Sun, 21 Aug 2022 01:42:40 GMT

If you call Sky they should be able to unlock the email address, as long as you can pass security, but I bet you will have forgotten those details also.

I would think Apple would be more accommodating in recovering your account, but that will also need passing security.