topic Re: Sky Yahoo Email Account in Email

Sky Yahoo Email Account

Julia028 — Mon, 06 Jun 2022 12:48:02 GMT

I have not been receiving emails on my Sky Yahoo email account since the 4 June 2022. There is a triangle with an exclamation mark inside and when I click on this a box comes up saying Attention Required Please update the password for this account. I changed the password on the Sky website and when I enter it in this Attention Required box, I get another message saying:

We couldn't access this account: Sky You might need to update your password or give permission to sync to this device.

I am able to access my account using the Sky website and the new password works.

Re: Sky Yahoo Email Account

caesarome — Mon, 06 Jun 2022 12:50:19 GMT

All you should need to do is to generate a 16 digit password and use that instead of the usual password it uses, you can you can generate the 16 digit password here:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Re: Sky Yahoo Email Account

Julia028 — Mon, 06 Jun 2022 14:45:41 GMT

Thank you the 16 letter password has worked and my emails are coming through now. Do I need to keep this password for the future?

Re: Sky Yahoo Email Account

Mark39 — Mon, 06 Jun 2022 14:53:52 GMT

You'll need to leave the generated password in place (don't replace it with your normal Sky password) but there's no need to nake a note of it - if you need to re-enter it in the future, just generate a new one.

Re: Sky Yahoo Email Account

Julia028 — Mon, 06 Jun 2022 14:58:09 GMT

I opened my mail page and put the 16 letter password into the Attention Required box and now my emais are coming in. Thank you.

Re: Sky Yahoo Email Account

willow267 — Fri, 17 Jun 2022 10:27:13 GMT

Same happened to me. Followed your link, it worked on my android phone but not on my Windows laptop. I can access my emails by going into the Sky website but not on Microsoft Windows

Re: Sky Yahoo Email Account

Mark39 — Fri, 17 Jun 2022 10:36:30 GMT

@willow267 wrote:

Same happened to me. Followed your link, it worked on my android phone but not on my Windows laptop. I can access my emails by going into the Sky website but not on Microsoft Windows

Should work. What app/client are you using?

Re: Sky Yahoo Email Account

HowTo — Sun, 17 Jul 2022 11:12:55 GMT

I've lost my sky yahoo email access on my Samsung mobile and tablet, using the Gmail app.
No problems with emails on my computer but with them they will not accept my login details, I just get error 404.
All my emails still held drop off at the end of May, since then no incoming ones. I tried removing the account and then adding it again, but still no joy. Any ideas please.

Re: Sky Yahoo Email Account

caesarome — Sun, 17 Jul 2022 11:20:30 GMT

With the Gmail app when collecting your Sky email you need to change the password on it to one that can be generated here:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Re: Sky Yahoo Email Account

jayach — Sun, 17 Jul 2022 22:43:36 GMT

@caesarome wrote:
With the Gmail app when collecting your Sky email you need to change the password on it to one that can be generated here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

And select other not Yahoo when setting it up.

Re: Sky Yahoo Email Account

HowTo — Tue, 19 Jul 2022 06:36:42 GMT

Thanks caesarome I can now view the emails. If I need to, in the future, will it now also accept my normal password?

Re: Sky Yahoo Email Account

Mark39 — Tue, 19 Jul 2022 07:13:10 GMT

@HowTo wrote:

Thanks caesarome I can now view the emails. If I need to, in the future, will it now also accept my normal password?

No. You'll always need to use a generated password. But you can generate a new one if you need to.

Re: Sky Yahoo Email Account

caesarome — Tue, 19 Jul 2022 08:44:04 GMT

@HowTo wrote:

Thanks caesarome I can now view the emails. If I need to, in the future, will it now also accept my normal password?

Via your current setup no the generated password has to be used but you can use your usual password if you want to access your emails via the Sky website at Sky.com

Re: Sky Yahoo Email Account

Julia028 — Sun, 14 Aug 2022 12:27:08 GMT

All my sky yahoo emails are illegible on Windows 10. I can read these emails on my iPhone. Is there a fix please so I can read them on my computer?

Thanks.

Re: Sky Yahoo Email Account

caesarome — Sun, 14 Aug 2022 12:31:11 GMT

@Julia028

Some more details are needed, how do you access your emails, do you go to the sky website or use a program like Outlook ?

Re: Sky Yahoo Email Account

jayach — Sun, 14 Aug 2022 16:17:50 GMT

@Julia028

Are your problems similar to these: Sky emails unreadable | Sky Community

Re: Sky Yahoo Email Account

Julia028 — Sun, 14 Aug 2022 16:30:36 GMT

Just read the first message and it sounds similar to my problems. Is there a fix for this??

Julia

Re: Sky Yahoo Email Account

jayach — Sun, 14 Aug 2022 17:25:36 GMT

I think the only fix is to not use Window 10/11 Mail. (until Microsoft or Yahoo fix it)

You can use the webmail in the meantime (https://skyid.sky.com/signin/email) or another client such as Thunderbird.

Edit: eM Client (mentioned in the other thread) is also a good alternative. It used to limit you to 2 email accounts, but now you can get a free licence, don't know what the limitations on that are.

eM Client | The Best Email Client for Windows and Mac

Re: Sky Yahoo Email Account

512mattheww — Fri, 24 Mar 2023 12:52:00 GMT

Hi I am trying to set up sky yahoo email onto my Windows Laptop onto Microsoft Outlook, I have tryed to generate password and pasted in but still no joy, what IMAP settings should I be using. Can anyone assist please.

Matt Walsh

[content removed]

Moderator note: personally identifiable information removed

Re: Sky Yahoo Email Account

caesarome — Fri, 24 Mar 2023 11:59:21 GMT

When setting it up make sure you select "Other" as the account provider then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will need to use a generated password:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email