topic Emails have disappeared in Email

Emails have disappeared

Cazcaz15 — Thu, 11 Aug 2022 12:50:03 GMT

all my emails from yesterday until may this year have suddenly disappeared. I don't know how to find them or if they will come back?
I tried going on my browser to look as I was just in my email app on my iPhone.

if this a problem that will sort its self out? I have tried to contact sky but as I'm not te account holder on my main sky account they won't talk to me about my email account which is my personal one

Re: Emails have disappeared

Mark39 — Thu, 11 Aug 2022 13:42:59 GMT

@Cazcaz15 wrote:
I tried going on my browser to look as I was just in my email app on my iPhone.

if this a problem that will sort its self out?

If they're no longer there when you log in via your browser, they're likely,to be gone for good I'm afraid. Yahoo appears to have this habit of randomly deleting emails, which is regularly reported here.

You could try Yahoo's help here, but it's not designed for Sky Yahoo Mail, so I don't know if it will work: https://uk.help.yahoo.com/kb/account/recover-lost-deleted-emails-sln2552.html

Re: Emails have disappeared

caesarome — Thu, 11 Aug 2022 15:30:46 GMT

@Cazcaz15

Have a read of this as it might be worth a try:

https://help.yahoo.com/kb/SLN2552.html

If they are restored then it would be advisable not to store all your emails in your inbox but instead set up seperate folders to keep them in.