topic Re: Error code 289 in Email

Error code 289

fluffy73 — Wed, 10 Aug 2022 11:31:48 GMT

Unable to sign into email, getting error code 289,am using Microsoft Edge x

Re: Error code 289

Kirsty+S27 — Wed, 10 Aug 2022 11:36:48 GMT

Thank you for using the Sky Community Forum.

We are currently aware of an issue when logging in however this is being investigated and once resolved will keep you informed.

Thanks

Re: Error code 289

caesarome — Wed, 10 Aug 2022 12:18:28 GMT

@fluffy73

Are you using DuckDuckGo with Edge because if so a recent update is causing this so I would disable it until it is fixed by the company behind it:

Re: Error code 289

jayach — Wed, 10 Aug 2022 15:15:14 GMT

I've been really surprised by how many people seem to have been using DuckDuckGo. I'd only ever known it as a search engine.

Re: Error code 289

caesarome — Wed, 10 Aug 2022 16:03:17 GMT

@jayach wrote:

I'd only ever known it as a search engine.

Me to !

Re: Error code 289

malumpy — Thu, 11 Aug 2022 13:04:04 GMT

had the same problem on google chrome. deleted saved password then logged in again

Re: Error code 289

3819496639076 — Mon, 22 Aug 2022 11:09:46 GMT

finally managed to sort out this error.it seems with firefox if you have duck duck go essentials enabled,you get this error message,go into tools and disable it.mine works fine now,plus i can still use duck duck as my browser.Hope this helps someone!!

Re: Error code 289

Infected+By+Eli — Sun, 19 Feb 2023 17:19:56 GMT

This is exactly what was causing my problem. Thanks for coming back with the solution 👍