topic Re: Sky Yahoo Email Account in Email

Can no longer access my Sky email account

AngryPerson2 — Fri, 24 Jun 2022 13:11:17 GMT

Have tried all online help guides provided by Sky. Still unable to access email account. Have tried resetting passwords, checking browser versions, clearing history and cookies. Any help welcome. Thank you

Re: Can no longer access my Sky email account

Mark39 — Fri, 24 Jun 2022 13:32:48 GMT

I assume you're trying to access Sky Yahoo Mail using your browser. What's the error message when you try to log in?

Re: Sky Yahoo Email Account

AngryPerson2 — Fri, 24 Jun 2022 13:43:50 GMT

I keep getting told I donot have a Sky Email account but like many others I have had a Sky Email account for probably more than 15 years!!!!??? Any help welcome

Re: Sky Yahoo Email Account

Mark39 — Fri, 24 Jun 2022 13:53:01 GMT

I've added your post to your earlier thread, as I assume it's what you're replying to.

Do you subscribe to any Sky services? If not, Sky delete your email account if you don't log in regularly.

Are you logging in to the correct Sky ID?

Re: Sky Yahoo Email Account

jayach — Fri, 24 Jun 2022 14:40:04 GMT

Are you able to log in here: https://www.sky.com/myaccount/my-details

If so what happens when you select Yahoo Mail, from the drop down menu under your name, top right?

Re: Can no longer access my Sky email account

AngryPerson2 — Fri, 24 Jun 2022 15:37:16 GMT

It says you do not have an email account? have used regularly but suddenly no way of accessing?

Re: Can no longer access my Sky email account

Mark39 — Fri, 24 Jun 2022 15:57:49 GMT

@AngryPerson2 you're not really helping us with answers to the questions asked. From what you're saying, it looks like your account has,been deleted, but it's probably best you follow it up directly with Sky.

Re: Can no longer access my Sky email account

caesarome — Fri, 24 Jun 2022 16:30:38 GMT

Are you using the correct login details and if so when did you last login to it ?