topic Re: Outlook not syncing after password change in Email

Outlook not syncing after password change

Jimbo2022 — Wed, 22 Jun 2022 19:38:04 GMT

Had to reset my pw today and outlook or Gmail will no longer connect and download/sync emails from my sky yahoo email account. I can login online so know details are correct and it accepts all the information through both outlook and Gmail as if it's all OKsmd i get emails through online account that a new outlook/gmail account is accessing my account. I have deleted and reinstalled apps. Removed accounts and deleted cache and data many times with reboots but problem persists, please help 🙂

Re: Outlook not syncing after password change

jayach — Wed, 22 Jun 2022 20:34:18 GMT

You will need to replace the password used for those accounts with one you can generate here:

https://www.sky.com/sky-yahoo-mail/manage-apps

Re: Outlook not syncing after password change

Jimbo2022 — Wed, 22 Jun 2022 20:51:19 GMT

Thank you!!!

Re: Outlook not syncing after password change

jayach — Wed, 22 Jun 2022 21:20:38 GMT

Just so you know, changing your password triggered your account to need a higher level of authentication.

Outlook (on PC) and Gmail don't work with the new method, and the generated password is a "work around"

Problems accessing your Sky.com email from your email app | Sky Help | Sky.com

Re: Outlook not syncing after password change

Jefflin — Fri, 20 Jan 2023 12:19:00 GMT

Thanks very much, wasted best part of the day yesterday and a 2 minute search today sorted the issue !!