topic Re: Changing broadband provider upon moving home in Email

Changing broadband provider upon moving home

totallyfedupnow — Wed, 19 Jan 2022 21:57:51 GMT

Hi,

I'm moving home to somewhere served by a different broadband provider, which I have to use as part of the terms of my residence there. So I have to cancel the Sky broadband at my present home. But can I maintain the use of my existing Sky.com e-mail address if I continue to pay the Sky subscription ?

Ian the not tech-savvy

Re: Changing broadband provider upon moving home

caesarome — Wed, 19 Jan 2022 22:47:15 GMT

@totallyfedupnow wrote:

But can I maintain the use of my existing Sky.com e-mail address

Even if you cancel all your Sky services you can continue to use your Sky email address so long as you login to it online on a regular basis like once a month to keep it active.

Re: Changing broadband provider upon moving home

btoon11 — Mon, 20 Jun 2022 21:48:32 GMT

If I have it set up on my phone and PC etc, does this still count as logging in or do you have to physically log in online through Yahoo/sky?

Re: Changing broadband provider upon moving home

caesarome — Mon, 20 Jun 2022 21:50:16 GMT

You have to do this:

@btoon11 wrote:

you have to physically log in online through Yahoo/sky?

In other words via this link to your online account:

https://skyid.sky.com/signin/email/

Re: Changing broadband provider upon moving home

btoon11 — Mon, 20 Jun 2022 21:58:56 GMT

Thanks for the reply.

So, as long as you do this once a month, can you still continue to use this service through your phone? ie sending and recieving your e-mails from your phone?

Re: Changing broadband provider upon moving home

caesarome — Tue, 21 Jun 2022 08:11:08 GMT

@btoon11

Yes you can keep using your email account via your phone if you do this once a month.