topic Re: 3rd party app password for my sky.co email in Email

3rd party app password for my sky.co email

Tony_N — Thu, 27 Aug 2026 19:43:16 GMT

Hi all having a lot of trouble finding the sky website that generates the 18 digit password to allow log in the in, in my case Mozilla Thunderbird. which suddenly stopped working the other day, its now requesting a password......I've logging in with my normal password to the site below, it just reports connecting error...spoke to sky today and they don't know what im talking about, I still have my wife's email on Thunderbird so I know its not the app playing up anyone experienced this and did you find the cure, I don't really like logging into the sky website to collect my emails

https://www.sky.com/sky-yahoo-mail/manage-apps

Re: 3rd party app password for my sky.co email

Mark39 — Thu, 27 Aug 2026 20:00:50 GMT

@Tony_N Sky have removed the ability to generate app passwords, I'm afraid.

But you should be able to select OAuth2 authentication in Thunderbird, which will allow you to log in with your normal Sky email address and password.

Re: 3rd party app password for my sky.co email

Tony_N — Thu, 27 Aug 2026 20:13:28 GMT

Thanks for your reply, its a pity someone didn't tell me that rather than been led along by out of date websites.... Thank you for letting me know.

Re: 3rd party app password for my sky.co email

jayach — Thu, 27 Aug 2026 23:07:04 GMT

@Tony_N

Did you get it working?

References to the app password generator should have been removed from the Sky website, but they can't be responsible for out of date info elsewhere, including in this forum. But yes, I suppose they could have a notice that says it has been withdrawn, instead of a nondescript error message.

Re: 3rd party app password for my sky.co email

CaroMM — Sat, 19 Sep 2026 17:14:55 GMT

Hello, I notice your response that there is no password generator now - I too have been going around in circles looking for it having just changed my phone with the email app on my new phone asking for an app password.

Any suggestion what I can do in this scenario? thank you

Re: 3rd party app password for my sky.co email

Mark39 — Sat, 19 Sep 2026 17:44:06 GMT

@CaroMM did you see the reply to your other post?