topic Re: 2-step verification for a French mobile phone in Email

2-step verification for a French mobile phone

Robindesbois21 — Fri, 14 Aug 2026 15:10:16 GMT

It seems I need 2-step verification to access my email on my PC as it is no longer optional. This isn't a problem in itself except I live in France and have a French mobile phone. When I try to enter a phone number for the SMS, the only possible countries codes available from the dropdown menu are UK or Eire. Perhaps it would be possible to add some more countries to this list as I'm sure I'm not the only person in the world with a Sky account living outside the British Isles and without access to a British or Irish mobile phone. Or am I ?

Re: 2-step verification for a French mobile phone

Mark39 — Fri, 14 Aug 2026 15:12:31 GMT

@Robindesbois21 wrote:

....I'm sure I'm not the only person in the world with a Sky account living outside the British Isles and without access to a British or Irish mobile phone. Or am I ?

@Robindesbois21 no, you're not. Sky are aware of this possibility and can help if you contact them.

Re: 2-step verification for a French mobile phone

caesarome — Fri, 14 Aug 2026 15:12:32 GMT

@Robindesbois21

You are not the only one living overseas with this issue so all we can suggest is you contact Sky perhaps via social media about it.