topic Re: The email access on the home page has gone missing in Email

Email access

johngrundy — Fri, 31 Jul 2026 13:44:32 GMT

The mysky drop down menu at the top right hand side has disappeared & now I cant access my email account, I'm on my desktop using Chrome.

Re: Email access

Mark39 — Fri, 31 Jul 2026 14:03:42 GMT

@johngrundy it's still for me, so hasn't been withdrawn. Try closing down sll sky.com websites then clearing your browser cache (cookies etc). Then see if it re-appears.

You can still get to your email via: www.sky.com/signin/email

Re: Email access

Pearly22 — Fri, 31 Jul 2026 20:13:39 GMT

My emails were all showing earlier. Now I'm only getting 2 days worth, having to scroll through pages 1 at a time to get more. What's happening, never seen this before.

Re: Email access

caesarome — Fri, 31 Jul 2026 20:36:55 GMT

@Pearly22

Have you also tried what @Mark39 has suggested in his post above yours ?

The email access on the home page has gone missing

maid4cards — Sat, 01 Aug 2026 07:42:08 GMT

When I log into my Sky homepage, on the right is my name with a drop down menu to access my emails. This part now disappears once I've logged in - I have to get my emails through Yahoo.

Re: The email access on the home page has gone missing

Mark39 — Sat, 01 Aug 2026 08:33:16 GMT

@maid4cards, @johngrundy it's now under the Profile section of the hamburger drop down on theleft hand side.

Re: The email access on the home page has gone missing

jayach — Sat, 01 Aug 2026 11:26:43 GMT

Wow, how confusing. I can't find the hamburger, for me it's under the profile drop down menu .

Think it is best to simply go direct: https://sky.com/signin/email/

Re: The email access on the home page has gone missing

Mark39 — Sat, 01 Aug 2026 12:17:56 GMT

@jayach wrote:

Wow, how confusing. I can't find the hamburger, for me it's under the profile drop down menu .

Very haphazard.. On my tablet it's via the hamburger. On my desktop it's still where it was before, (so presumably a cookies thing) and you're seeing it in a menu line.. Ugh.

Re: Email access

JEFF1102 — Sun, 02 Aug 2026 10:54:29 GMT

I am having the same problem. Could someone explain what a hamburger is and how to get to it. I tried the manage drop down menu but no E mail on there either.

Re: Email access

caesarome — Sun, 02 Aug 2026 11:06:51 GMT

@JEFF1102

Just save and use this link to access your emails:

https://www.sky.com/signin/email

Re: Email access

jayach — Sun, 02 Aug 2026 14:18:56 GMT

@JEFF1102 wrote:
I tried the manage drop down menu but no E mail on there either.

It's under profile, (not entirely obvious in my picture) but the direct link is a much more efficient way of accessing the email

@JEFF1102 wrote:
Could someone explain what a hamburger is

A hamburger is usually shown as 3 stacked straight lines, usually used to signify more options.

Hamburger button - Wikipedia