https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326754#M110022 <P>Thank you for your reply.</P><P>&nbsp;</P><P>every time i try to update my number it sends a verification to my old one.</P><P>&nbsp;</P><P>i will call sky thank yoh&nbsp;</P> Fri, 24 Jul 2026 09:26:07 GMT Rob422 2026-07-24T09:26:07Z https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326749#M110020 <P>I can't sign into email because verification code is going to my old mobile number</P> Fri, 24 Jul 2026 09:17:46 GMT https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326749#M110020 Rob422 2026-07-24T09:17:46Z https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326752#M110021 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4738094">@Rob422</a>&nbsp;</P> <P>Are you able to select &nbsp;the "Use a different number" option at the bottom of the 2FA page to see if you can change it ?</P> <P>&nbsp;</P> <P>If not it will be a case of calling Sky to get it updated.</P> Fri, 24 Jul 2026 09:20:46 GMT https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326752#M110021 caesarome 2026-07-24T09:20:46Z https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326754#M110022 <P>Thank you for your reply.</P><P>&nbsp;</P><P>every time i try to update my number it sends a verification to my old one.</P><P>&nbsp;</P><P>i will call sky thank yoh&nbsp;</P> Fri, 24 Jul 2026 09:26:07 GMT https://helpforum.sky.com/t5/Email/Can-t-sign-into-email-because-verification-code-sent-to-old-mobile-number/m-p/5326754#M110022 Rob422 2026-07-24T09:26:07Z