topic Re: Unlink sky id from my sky email in Email

Unlink sky id from my sky email

Frustratedpeter — Sat, 11 Jul 2026 13:57:35 GMT

I've left sky and now can't access/sign into my sky.com emails.

Is there a way to unlink them so I can continue using my email account?

Mark39 — Sat, 11 Jul 2026 14:04:20 GMT

@Frustratedpeter what happens when you try to log in here: www.sky.com/signin/email

Frustratedpeter — Sat, 11 Jul 2026 14:07:16 GMT

It signs in automatically on my phone but when I try to sign in on my computer it says access denied

Mark39 — Sat, 11 Jul 2026 14:15:42 GMT

@Frustratedpeter try closing all sky.com websites then emptying your browser cache. Or use a different browser.

jayach — Sat, 11 Jul 2026 15:04:38 GMT

@Frustratedpeter wrote:
I've left sky and now can't access/sign into my sky.com emails.

It won't have anything to do with leaving Sky.

when I try to sign in on my computer it says access denied

Are you using a VPN, or signing in from abroad?

Mark39 — Sat, 11 Jul 2026 15:37:53 GMT

@Frustratedpeter see Sky's help here for the 'access denied' error message.

jayach — Sat, 11 Jul 2026 15:58:31 GMT

@Mark39 wrote:
what happens when you try to log in here: www.sky.com/signin/email

@Frustratedpeter wrote:
It signs in automatically on my phone but when I try to sign in on my computer it says access denied

Are you saying you can use that link on your phone, but not on your computer?

If so, try rebooting your router.

Or, do you mean the app on your phone works?