https://helpforum.sky.com/t5/Email/sky-useless-help/m-p/5308600#M109582 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1821503">@conandun</a>&nbsp;I'm not Sky, but the simple answer is that you can't.</P> <P>&nbsp;</P> <P>2 step verification is now mandatory (again).</P> Wed, 01 Jul 2026 08:15:49 GMT Mark39 2026-07-01T08:15:49Z https://helpforum.sky.com/t5/Email/sky-useless-help/m-p/5308598#M109581 <P>Can anyone tell me why sky make things so akward ? This is a delibirate policy to hack us of i`m with another broadband provider however as i kept my e-mail address i`m still BEHOLDING to sky. They have changed 2 step verifaication TWICE without my permission nor telling me ! They do not have any interest in giving online help . I have a recovery code but they won`t tell me how to use it .So sky if you read this let us know in simple terms how to go back to using password only. Simple request ?</P><P>&nbsp;</P> Wed, 01 Jul 2026 08:12:03 GMT https://helpforum.sky.com/t5/Email/sky-useless-help/m-p/5308598#M109581 conandun 2026-07-01T08:12:03Z https://helpforum.sky.com/t5/Email/sky-useless-help/m-p/5308600#M109582 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1821503">@conandun</a>&nbsp;I'm not Sky, but the simple answer is that you can't.</P> <P>&nbsp;</P> <P>2 step verification is now mandatory (again).</P> Wed, 01 Jul 2026 08:15:49 GMT https://helpforum.sky.com/t5/Email/sky-useless-help/m-p/5308600#M109582 Mark39 2026-07-01T08:15:49Z