topic Re: Two-Step verification in Email

Two-Step verification

Letti48 — Sat, 23 May 2026 06:03:16 GMT

Hi.

Over the last few days, sky email (yahoo) keeps automatically sending me direct to setting up two-step verification. I keep cancelling it but it keeps automatically setting me up. I have phoned Sky & they have contacted Yahoo to take this off & can take up to 2 working days. It is so annoying!!! Does anyone else have this problem???

Re: Two-Step verification

Mark39 — Sat, 23 May 2026 06:59:58 GMT

@Letti48 yes, it was reported here by another customer a few days ago. It appears now that it has been deemed mandatory by Sky to set up 2 step verification. Even if 2 step verification is removed you'll be prompted to set it up again when you next try to log in.

Re: Two-Step verification

caesarome — Sat, 23 May 2026 09:07:15 GMT

@Letti48

As @Mark39 has said you do need now to set this up so when you do it is really important that you make a note of the recovery code that you will be shown on screen as you eill need to use this if ever you change your mobile number.

Re: Two-Step verification

Letti48 — Sat, 23 May 2026 09:53:29 GMT

Thank you for that. I am hoping they can stop it as he has contacted yahoo, but will just have to wait & see.

Re: Two-Step verification

Letti48 — Sat, 23 May 2026 09:54:49 GMT

Thank you. Hoping by contacting yahoo they will stop it. It is such a pain having to through the process.

Re: Two-Step verification

Mark39 — Sat, 23 May 2026 10:09:40 GMT

@Letti48 Yahoo won't be able6 to do anything, I'm afraid, for a Sky Yahoo Mail account.

Re: Two-Step verification

jayach — Sat, 23 May 2026 10:13:05 GMT

@Letti48 wrote:
I have phoned Sky & they have contacted Yahoo to take this off

I'm afraid ne was mistaken, Sky's 2FA has nothing to do with Yahoo.

Re: Two-Step verification

Fleursmom — Tue, 26 May 2026 13:05:12 GMT

Yes and it is very annoying as are the adverts that have suddenly started appearing

Re: Two-Step verification

Anonymous — Thu, 28 May 2026 13:18:10 GMT

I called Sky about this yesterday - they stated everything should come right in a couple of days. I thought i was being hacked - having had this happened twice. especially when it states "if you haven't requested it" cant keep up with the constant changes some days - dont know who to trust

Re: Two-Step verification

Letti48 — Thu, 28 May 2026 18:30:35 GMT

Thank you. It started working fine over the weekend but back to asking for the verification code again!!! Annoying.

Re: Two-Step verification

caesarome — Thu, 28 May 2026 18:38:47 GMT

@Letti48

That is because this is now mandatory when logging into Sky emails accounts so this will now happen going forward.

Re: Two-Step verification

Letti48 — Thu, 28 May 2026 19:42:18 GMT

It is doing it sporadically. I am getting through a few days without it asking for it & then it decides to ask for it one day & then it goes back to not asking???

Re: Two-Step verification

caesarome — Thu, 28 May 2026 21:04:30 GMT

It should be asking for the verification code each day you login, however when logging in if you tick the "Remember Me" option it should keep you logged in for 30 days but for this to work you must not logout.

Re: Two-Step verification

Fleursmom — Fri, 29 May 2026 06:03:40 GMT

I have done this but still get asked. Very annoying

Re: Two-Step verification

Fleursmom — Fri, 29 May 2026 06:05:59 GMT

Exactly - perhaps the sky tech team should test app updates pre launch!

Re: Two-Step verification

Fleursmom — Fri, 29 May 2026 06:07:36 GMT

Should being the operative word!

Re: Two-Step verification

Fleursmom — Fri, 29 May 2026 06:08:39 GMT

Same here

Re: Two-Step verification

modestmillionaire — Fri, 29 May 2026 07:06:11 GMT

Sorry I am not really up on all this tech stuff

I log out of my emails and close down my laptop when I have finished using it., certainly at night.

When I start up and come to log on my sky mail it accepts my log details and sends me a verification code which I feel ok with.

The p.roblem is, when I enter the code it then asks me to sign in again and the whole process is repeated.......eventually I see my emails.

Really fed up with the whole debacle.

Re: Two-Step verification

Mark39 — Fri, 29 May 2026 07:52:07 GMT

@modestmillionaire log in directly to Sky Yahoo Mail here: www.sky.com/signin/email and you should only have to log in once and receive one verification code.

Tick the remember me for 30 days box.

When you've finished using email don't log out, just close your browser and when you next log in, you won't need a verification code.

Re: Two-Step verification

modestmillionaire — Sun, 31 May 2026 06:12:12 GMT

Many thanks Mark for your reply.

I followed your proceedure to the letter.

Once I did the Two Step Verification it just asked for my passord which I typed in.......not failiang to tick " Remember me for 30 days "

This put me directly into my emails ......great.

When finished I exited emails .........Without signing out !

As normal, when finishing my work I shut down laptop as usual.

Now, when I fire up in a morning, I search for my Sky mail, put requested password in and bingo, no problems.

I guess that I now need to remember to re generate the Two Step process after 30 days.

Thanks again.