topic Re: Signing in to Sky Yahoo email in Email

Signing in to Sky Yahoo email

George2141 — Thu, 25 Jun 2026 14:07:23 GMT

I've changed from Bing to Google but now I can't get Sky Yahoo emails as it never sends me the 2 step identification code to my mobile. Why?

Re: Signing in to Sky Yahoo email

Mark39 — Thu, 25 Jun 2026 14:41:19 GMT

@George2141 so far as I'm aware, Bing and Google are both search engines. You wouldn't use either to access Sky Yahoo Mail, so I'm a bit unclear about the issue.

Re: Signing in to Sky Yahoo email

caesarome — Thu, 25 Jun 2026 15:12:14 GMT

@George2141 wrote:

I've changed from Bing to Google

No matter what search engine you use the sign into to your online account via this link remains the same:

https://skyid.sky.com/signin/email/

Is the mobile number correct that is shown on screen ?

Re: Signing in to Sky Yahoo email

Tractor+Shark — Thu, 25 Jun 2026 15:34:28 GMT

Same here. Using Google Chrome but it's not a search engine issue.

I try to log in to Yahoo. It says it will send be a 6 digit code to a mobile number that looks like it matches mine.

Except the code never arrives. Ask it to resend code, still doesn't arrive.

I need access to my emails so this is a big problem.

Re: Signing in to Sky Yahoo email

caesarome — Thu, 25 Jun 2026 15:55:49 GMT

@Tractor+Shark

In the messaging app on your phone have you looked in the spam folder to see if the verification texts are there ?

I don't believe this is a browser issue as Google Chrome works perfectly for me.

Re: Signing in to Sky Yahoo email

Mark39 — Thu, 25 Jun 2026 15:59:00 GMT

@Tractor+Shark yep Chrome is a browser. Check your device's spam folder in case the SMS has ended up there.

Re: Signing in to Sky Yahoo email

Mark39 — Thu, 25 Jun 2026 15:59:52 GMT

@caesarome wrote:

@Tractor+Shark

I don't believe this is a browser issue as Google Chrome works perfectly for me.

Works fine for me too.

Re: Signing in to Sky Yahoo email

Tractor+Shark — Thu, 25 Jun 2026 16:29:35 GMT

It's not in the spam folder of my Messaging app. I did check earlier but still not coming through

Re: Signing in to Sky Yahoo email

john.e — Thu, 25 Jun 2026 17:01:11 GMT

I am having the same problem, it is a pain in the butt having to provide security code from your mobile everytime i want to read emails.

They dont think about the people that has bad eyesight, yesy there is a box to tick so that it remembers you for 30 days but that does not work either

Re: Signing in to Sky Yahoo email

Mark39 — Thu, 25 Jun 2026 17:03:54 GMT

@Tractor+Shark at the bottom of the screen there's a link entitled 'use a different number'. Tap on that and enter your mobile number even if it's the same.

Then try again. If ypu still don't receive the code, you'll have to call Sky.

Re: Signing in to Sky Yahoo email

Mark39 — Thu, 25 Jun 2026 17:07:06 GMT

@john.e it doesn't sound like the same problem, if you're receiving the Verification Code when it's sent, albeit it's inconvenient. .

The tick box works fine providing you don't sign out.

Re: Signing in to Sky Yahoo email

caesarome — Thu, 25 Jun 2026 18:23:19 GMT

@Mark39 wrote:

The tick box works fine providing you don't sign out.

And if you do not clear your cookies on closing down the browser.

Re: Signing in to Sky Yahoo email

Shezza3 — Mon, 29 Jun 2026 12:07:41 GMT

This happened to me a few weeks ago and is happening again now. I rang Sky last time and they said they had lots of complaints about it, and to wait a few days for it to be resolved. I'm hoping they are aware and will resolve again soon cos it's an absolute pain being locked out!

Re: Signing in to Sky Yahoo email

Mark39 — Mon, 29 Jun 2026 13:43:24 GMT

@Shezza3 I very much doubt Sky will undo it this time. It's not a fault that needs to be resolved. If you can tell us what problem you're having, we'll try to help.

Re: Signing in to Sky Yahoo email

Shezza3 — Mon, 29 Jun 2026 15:47:20 GMT

Hi, it's telling me to put my phone number in to receive a verification code, and I never get the message. This is exactly what happened a few weeks ago.

Re: Signing in to Sky Yahoo email

Mark39 — Mon, 29 Jun 2026 15:54:18 GMT

@Shezza3 check your device's blocked /spam text messages file. If there's nothing there, it's another call,to Sky, I'm afraid

Re: Signing in to Sky Yahoo email

Babs1617 — Tue, 30 Jun 2026 08:01:58 GMT

Why have you changed , just want to check my email

Re: Signing in to Sky Yahoo email

Mark39 — Tue, 30 Jun 2026 08:24:34 GMT

Welcome to this customer Community @Babs1617 🙂

Sky are unlikely to respond to your post here, I'm afraid. You may find this a little less painful, by ticking the 'keep me signed in for 30 days' box and then not signing out when you finish your email session.

Re: Signing in to Sky Yahoo email

caesarome — Tue, 30 Jun 2026 08:44:05 GMT

@Babs1617 wrote:

Why have you changed , just want to check my email

Then all you need to do @Babs1617 is to enter the code that should be sent to your mobile.

Re: Signing in to Sky Yahoo email

swiss1971 — Wed, 01 Jul 2026 15:05:55 GMT

im not getting the verification code as well, this happened to me about a month ago and sky told me it was a problem thier end and they did sort it but its happening again, not had access to my emails for a week now