topic Re: How to remove 2 step verification in Email

How to remove 2 step verification

rhinos2011 — Fri, 29 May 2026 15:43:19 GMT

Sky are an absolute pain! Does anyone know how to remove 2 step verification please

Re: How to remove 2 step verification

Mark39 — Fri, 29 May 2026 15:50:13 GMT

@rhinos2011 if you made a note of your Recovery Code you can tap in 'can't sign in with code' and enter it to turn off 2 step login

Re: How to remove 2 step verification

rhinos2011 — Fri, 29 May 2026 15:53:59 GMT

Thank you it's worked!

Re: How to remove 2 step verification

john.e — Wed, 24 Jun 2026 22:43:27 GMT

How do I turn off the 2 step verification? I have bad eyesight and sky are no help what so ever. If i cant get it turned off then I will cancel sky.

Re: How to remove 2 step verification

jayach — Thu, 25 Jun 2026 00:07:18 GMT

@john.e wrote:
How do I turn off the 2 step verification? I have bad eyesight and sky are no help what so ever. If i cant get it turned off then I will cancel sky.

Sky have made 2FA mandatory (again).

Cancelling Sky will not change their decision, but if that is what you want to do, that is up to you.

Re: How to remove 2 step verification

caesarome — Thu, 25 Jun 2026 08:46:58 GMT

@john.e wrote:

If i cant get it turned off then I will cancel sky.

Why not just setup a different email address somewhere that doesn't use 2FA like Gmail, it seems a bit drastic cancelling your Sky services over something as basic as an email address.