topic Re: How to remove 2 step verification in Email

How to remove 2 step verification

rhinos2011 — Fri, 29 May 2026 15:43:19 GMT

Sky are an absolute pain! Does anyone know how to remove 2 step verification please

Re: How to remove 2 step verification

Mark39 — Fri, 29 May 2026 15:50:13 GMT

@rhinos2011 if you made a note of your Recovery Code you can tap in 'can't sign in with code' and enter it to turn off 2 step login

Re: How to remove 2 step verification

rhinos2011 — Fri, 29 May 2026 15:53:59 GMT

Thank you it's worked!

Re: How to remove 2 step verification

john.e — Wed, 24 Jun 2026 22:43:27 GMT

How do I turn off the 2 step verification? I have bad eyesight and sky are no help what so ever. If i cant get it turned off then I will cancel sky.

Re: How to remove 2 step verification

jayach — Thu, 25 Jun 2026 00:07:18 GMT

@john.e wrote:
How do I turn off the 2 step verification? I have bad eyesight and sky are no help what so ever. If i cant get it turned off then I will cancel sky.

Sky have made 2FA mandatory (again).

Cancelling Sky will not change their decision, but if that is what you want to do, that is up to you.

Re: How to remove 2 step verification

caesarome — Thu, 25 Jun 2026 08:46:58 GMT

@john.e wrote:

If i cant get it turned off then I will cancel sky.

Why not just setup a different email address somewhere that doesn't use 2FA like Gmail, it seems a bit drastic cancelling your Sky services over something as basic as an email address.

Re: How to remove 2 step verification

Bryan5 — Thu, 02 Jul 2026 09:52:56 GMT

I only get a box that says Resend Code

no BOX saying " cant sign in with code"

Any other ideas please ?

Re: How to remove 2 step verification

Mark39 — Thu, 02 Jul 2026 10:05:31 GMT

@Bryan5 you can no longer turn it off. I'm afraid. Sky have made it mandatory.

Re: How to remove 2 step verification

caesarome — Thu, 02 Jul 2026 11:03:06 GMT

@Bryan5 wrote:

Any other ideas please ?

Are you not receiving the verification text to sign in with ?

Re: How to remove 2 step verification

Bryan5 — Thu, 02 Jul 2026 12:15:12 GMT

How very inconvenient.....how do people access E mails who may not have a Mobile phone ?

Re: How to remove 2 step verification

Mark39 — Thu, 02 Jul 2026 12:19:24 GMT

@Bryan5 wrote:

How very inconvenient.....how do people access E mails who may not have a Mobile phone ?

All security is inconvenient to some extent.

Re: How to remove 2 step verification

Bryan5 — Thu, 02 Jul 2026 12:19:53 GMT

presume you mean Code.....I get a Code, but I dont always carry a mobile phone,,,,it was not neccessary for my Generation all the time....a Mobile phone was for when you were away from home...otherwise I have a Landline.......Octangenarians like my wife and I have trouble with modern technology

Re: How to remove 2 step verification

caesarome — Thu, 02 Jul 2026 12:22:38 GMT

@Bryan5

This is a new way of doing things if you like so I presume you do have a mobile, if so the code should popup on the screen as it does on mine so you don't really have to do to much with the mobile to be able to view it if you have it right near you when you go to access your online email account.

Re: How to remove 2 step verification

Bryan5 — Thu, 02 Jul 2026 12:26:13 GMT

Yes I have mobile...and it pops up the V Code....BUT I am not of that Generation that has there Mobile bolted to their ear all the time.....its something I use when I go out and am MOBILE ....just like it was originally intended ....when I first got one for Business usage 45 years ago

Re: How to remove 2 step verification

Mark39 — Thu, 02 Jul 2026 12:27:54 GMT

@Bryan5 wrote:

...,it was not neccessary for my Generation all the time....a Mobile phone was for when you were away from home...otherwise I have a Landline.......Octangenarians like my wife and I have trouble with modern technology

I know what you mean - it was the same for me. However, increasingly over recent years it has been necessary to use one. It's not attached to me on a leash and I don't feel it necessary to keep it turned on late in the day or overnight but it's placed somewhere handy when I'm at home during the day

Re: How to remove 2 step verification

Bryan5 — Thu, 02 Jul 2026 12:28:08 GMT

Cant sign in does not appear on myScreen just RESEND CODE

Re: How to remove 2 step verification

caesarome — Thu, 02 Jul 2026 12:32:21 GMT

@Bryan5 wrote:

Cant sign in does not appear on myScreen

Are you able to look at your messaging app on the phone to see if it is there, also in this messaging app if you see three horizontal dots at the top right, select it and then where it says spam to see if this text message with the code can be found in this spam folder.

Re: How to remove 2 step verification

Bryan5 — Thu, 02 Jul 2026 12:35:39 GMT

LIKEWISE !

When I retired I worked a a Senior School Examination Officer and getting Children to not have btheir phones on them during Exams was a nightmare...and of course many Schools now ban then in Class....and children are now begining to be prevented from maccessing unsuitable Media......as they spent 9 hours a day on it. I find it amusing in Restaurants to observe youn people NOT talking to each other but all absorbed in scrolling on their phones !