topic Re: App Password Screen Broken - Can't Generate New App Password(s) in Email https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304218#M109270 <P>The app password generator has been discontinued, however hey haven't&nbsp;removed the web pages.</P><P>However yuo shouldn't need a generated password for an Apple phone (unless it's a <EM>really</EM> old one)</P><P>Just select the account as a Yahoo one..</P> Wed, 24 Jun 2026 18:14:27 GMT jayach 2026-06-24T18:14:27Z App Password Screen Broken - Can't Generate New App Password(s) https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304203#M109269 <P>Recently my App Password for iPhone Email IMAP stopped working. So I logged in to generate a new one as per instructions, see here:<BR /><BR /><A href="https://helpforum.sky.com/t5/Email/sky-email-generate-an-app-password/td-p/4248815" target="_blank">https://helpforum.sky.com/t5/Email/sky-email-generate-an-app-password/td-p/4248815</A><BR /><BR />However, the screen is failing with a bad request (400 error code) to the following URL behind the scenes resulting in an error shown on screen and no ability to get access to my email via IMAP services.&nbsp;<BR /><BR /><SPAN><A href="https://skyidapp.sky.com/modifyprofile/apppassword/service/mysky" target="_blank">https://skyidapp.sky.com/modifyprofile/apppassword/service/mysky</A>&nbsp;</SPAN></P><P>&nbsp;</P><P>Can you fix this screen please so that I can generate 2 new app passcodes please. Screenshots attached. "Something has gone wrong" message shown in last screenshot. Server bad request error shown in first.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="badrequest.png" style="width: 547px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/118478i20E266A4BA55BA59/image-size/large?v=v2&amp;px=999" role="button" title="badrequest.png" alt="badrequest.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="improving.png" style="width: 785px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/118479iE584201219BF5942/image-size/large?v=v2&amp;px=999" role="button" title="improving.png" alt="improving.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="show.png" style="width: 783px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/118480iC2A480982884F8D9/image-size/large?v=v2&amp;px=999" role="button" title="show.png" alt="show.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="show2.png" style="width: 787px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/118481i60CFF96D87423822/image-size/large?v=v2&amp;px=999" role="button" title="show2.png" alt="show2.png" /></span></P> Wed, 24 Jun 2026 17:56:50 GMT https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304203#M109269 JoeWalters 2026-06-24T17:56:50Z Re: App Password Screen Broken - Can't Generate New App Password(s) https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304218#M109270 <P>The app password generator has been discontinued, however hey haven't&nbsp;removed the web pages.</P><P>However yuo shouldn't need a generated password for an Apple phone (unless it's a <EM>really</EM> old one)</P><P>Just select the account as a Yahoo one..</P> Wed, 24 Jun 2026 18:14:27 GMT https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304218#M109270 jayach 2026-06-24T18:14:27Z Re: App Password Screen Broken - Can't Generate New App Password(s) https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304262#M109278 <P>So I can use my main account password for IMAP? This was something I had to do only last year.</P> Wed, 24 Jun 2026 18:44:06 GMT https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304262#M109278 JoeWalters 2026-06-24T18:44:06Z Re: App Password Screen Broken - Can't Generate New App Password(s) https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304283#M109282 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4715096">@JoeWalters</a>&nbsp;</P> <P>Yes you should be able to use it.</P> Wed, 24 Jun 2026 19:13:11 GMT https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304283#M109282 caesarome 2026-06-24T19:13:11Z Re: App Password Screen Broken - Can't Generate New App Password(s) https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304376#M109292 <P>Thanks, I'll give it a go</P> Wed, 24 Jun 2026 21:21:56 GMT https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304376#M109292 JoeWalters 2026-06-24T21:21:56Z Re: App Password Screen Broken - Can't Generate New App Password(s) https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304398#M109296 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4715096">@JoeWalters</a>&nbsp;wrote:<BR /><P>So I can use my main account password for IMAP? This was something I had to do only last year.</P><HR /></BLOCKQUOTE><P>If you select Yahoo as the account type, it shouldn't ask the account information, it will already know.&nbsp;</P><P>&nbsp;</P> Wed, 24 Jun 2026 23:22:55 GMT https://helpforum.sky.com/t5/Email/App-Password-Screen-Broken-Can-t-Generate-New-App-Password-s/m-p/5304398#M109296 jayach 2026-06-24T23:22:55Z