https://helpforum.sky.com/t5/Email/Can-t-access-email/m-p/5303719#M109250 I had to change my password now need to do a 2 step authentication and can't remember the code and no longer have the mobile number to do it that way can anybody help Wed, 24 Jun 2026 07:31:58 GMT Marleysnan 2026-06-24T07:31:58Z https://helpforum.sky.com/t5/Email/Can-t-access-email/m-p/5303719#M109250 I had to change my password now need to do a 2 step authentication and can't remember the code and no longer have the mobile number to do it that way can anybody help Wed, 24 Jun 2026 07:31:58 GMT https://helpforum.sky.com/t5/Email/Can-t-access-email/m-p/5303719#M109250 Marleysnan 2026-06-24T07:31:58Z https://helpforum.sky.com/t5/Email/Can-t-access-email/m-p/5303795#M109251 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4714549">@Marleysnan</a>&nbsp;</P> <P>If you have setup two factor authentication then select the "can't sign in either code" link and enter your recovery code you should have made a note of. If you failed to do this then you will have to call Sky and ask them to turn this off for you.</P> Wed, 24 Jun 2026 09:11:29 GMT https://helpforum.sky.com/t5/Email/Can-t-access-email/m-p/5303795#M109251 caesarome 2026-06-24T09:11:29Z