https://helpforum.sky.com/t5/Email/Problems-logging-in-to-my-email/m-p/5285523#M108785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/402880">@carlstars</a>&nbsp;2 step verification is now mandatory. We've (Superusers) have asked Sky in a closed forum what customers without a UK mobile number or with no mobile should do. Hopefully we'll have a reply from Sky next week.</P> Fri, 29 May 2026 07:47:11 GMT Mark39 2026-05-29T07:47:11Z https://helpforum.sky.com/t5/Email/Problems-logging-in-to-my-email/m-p/5285496#M108784 <DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P class="">I am having problems logging into my email on my laptop. It keeps asking me to request sms for two step verification. I no longer have a UK mobile. So I try to turn off two step verification but when i click manage two-step verification nothing happens.</P></DIV></DIV></DIV></DIV></DIV><DIV class=""><DIV class="">&nbsp;</DIV></DIV> Fri, 29 May 2026 07:15:40 GMT https://helpforum.sky.com/t5/Email/Problems-logging-in-to-my-email/m-p/5285496#M108784 carlstars 2026-05-29T07:15:40Z https://helpforum.sky.com/t5/Email/Problems-logging-in-to-my-email/m-p/5285523#M108785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/402880">@carlstars</a>&nbsp;2 step verification is now mandatory. We've (Superusers) have asked Sky in a closed forum what customers without a UK mobile number or with no mobile should do. Hopefully we'll have a reply from Sky next week.</P> Fri, 29 May 2026 07:47:11 GMT https://helpforum.sky.com/t5/Email/Problems-logging-in-to-my-email/m-p/5285523#M108785 Mark39 2026-05-29T07:47:11Z