topic Re: How do I change my email address in Email

How do I change my email address

Wendy28 — Thu, 15 Feb 2024 15:39:25 GMT

I'm looking to change my email address how do I do it please

Re: How do I change my email address

Mark39 — Thu, 15 Feb 2024 15:44:32 GMT

You can't change your physical email address. Do you mean you want to change your Sky 'household account email address' in your Sky account details?

Re: How do I change my email address

Wendy28 — Thu, 15 Feb 2024 15:47:05 GMT

I already have a sky email account, I just need to change it can it be done

Re: How do I change my email address

Mark39 — Thu, 15 Feb 2024 15:48:38 GMT

No. It would mean a new email address, and Sky no longer permit new email addresses.

Re: How do I change my email address

Wendy28 — Thu, 15 Feb 2024 15:49:40 GMT

Thank you for your help

Re: How do I change my email address

caesarome — Thu, 15 Feb 2024 16:18:10 GMT

If you want a new email address then you can set one up at either Outlook.com (Microsoft) or Gmail (Google) and use this as your new address.

Re: How do I change my email address

Chris497 — Wed, 20 May 2026 12:52:53 GMT

If sky don't allow new email addresses then what am I supposed to do?

Re: How do I change my email address

caesarome — Wed, 20 May 2026 12:59:16 GMT

@Chris497

You set one up elsewhere as per the post above yours.

Re: How do I change my email address

jayach — Wed, 20 May 2026 13:00:34 GMT

@Chris497 wrote:
If sky don't allow new email addresses then what am I supposed to do?

See @caesarome's post before yours.

Re: How do I change my email address

Chris497 — Wed, 20 May 2026 13:03:43 GMT

I have a gmail address and this is the one i want to use but if I get emails from sky they will come to my old email address which won't be active next week

Re: How do I change my email address

Mark39 — Wed, 20 May 2026 13:34:56 GMT

@Chris497 you can change the email address Sky are using to contact you here: https://www.sky.com/mydetails/sky-id

and here: https://www.sky.com/mydetails/account-info

There may be a delay after you've changed it, before the new email address starts to be used.

Changing email address

Chris497 — Wed, 20 May 2026 14:11:25 GMT

Thank you so much for your help Mark39 - much appreciated 😁