https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271161#M108210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679462">@Patrick103</a>&nbsp;</P> <P>When did you last login to it online ?</P> <P>&nbsp;</P> <P>Can you login here:</P> <P><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> <P>&nbsp;</P> <P>Via your name select the mail option from the drop down menu to see if you can login there ?</P> <P>&nbsp;</P> Fri, 08 May 2026 19:15:41 GMT caesarome 2026-05-08T19:15:41Z https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271138#M108209 <P>I have had Sky Mail for many years. But today when I entered my email address and password to sign in I was told that I can't open a new mail account. I don't wish to ...I just want to get into my established account. Any advice available as all the avenues I have tried so far have been unhelpful.</P> Fri, 08 May 2026 18:44:58 GMT https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271138#M108209 Patrick103 2026-05-08T18:44:58Z https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271161#M108210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679462">@Patrick103</a>&nbsp;</P> <P>When did you last login to it online ?</P> <P>&nbsp;</P> <P>Can you login here:</P> <P><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> <P>&nbsp;</P> <P>Via your name select the mail option from the drop down menu to see if you can login there ?</P> <P>&nbsp;</P> Fri, 08 May 2026 19:15:41 GMT https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271161#M108210 caesarome 2026-05-08T19:15:41Z https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271199#M108211 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679462">@Patrick103</a>&nbsp;wrote:<BR /><P>I have had Sky Mail for many years. But today when I entered my email address and password to sign in I was told that I can't open a new mail account.&nbsp;</P><HR /></BLOCKQUOTE><P>That is frequently a problem&nbsp;with the browser,</P><P>Try using a different&nbsp;browser and see if it works there.</P><P>If it does try clearing cookies and cache in your usual browser.</P> Fri, 08 May 2026 20:43:52 GMT https://helpforum.sky.com/t5/Email/I-can-t-get-in-to-my-mail-account-which-I-have-had-for-many-years/m-p/5271199#M108211 jayach 2026-05-08T20:43:52Z