topic Re: Yahoo e-mail 2-step verification code missing in Email

Yahoo e-mail 2-step verification code missing

Duncs66 — Mon, 20 Apr 2026 13:33:08 GMT

I am struggling to access my Yahoo e-mail, need a QR issued by a retailer.

Access is fine, password good then despite having not changed my mobile number the 2-step verification code is either not being issued or I am not receiving it. Please help Sky...

Re: Yahoo e-mail 2-step verification code missing

Mark39 — Mon, 20 Apr 2026 13:37:15 GMT

@Duncs66 sorry, I'm a bit confused by your post.

Are you saying that you can't log into your Sky Yahoo Mail account because you're not receiving the 2 Step login Verification Code? If so , this is probably because of a known fault affecting some Sky customers, which Sky are working on. You could use your Recovery Code to turn off 2 step verification pending a fix.

Re: Yahoo e-mail 2-step verification code missing

Duncs66 — Mon, 20 Apr 2026 14:18:22 GMT

Hi Mark, exactly that. Thank you.
I don't know where my recovery code is, my bad admin I know.
I was testing to see if others had the same failure and how they got around it...

Re: Yahoo e-mail 2-step verification code missing

Mark39 — Mon, 20 Apr 2026 14:34:24 GMT

@Duncs66 unfortunately it's the Recovery Code which is the easy way around it! Without that, you could either wait for this fault to be fixed (it has taken a couple of weeks so far, so I assume it's not straightforward) or call Sky and ask them to turn off 2 step verification on your behalf. You might need to persevere as it seems from recent posts that not all Sky advisers know what needs to be done to achieve that.

Re: Yahoo e-mail 2-step verification code missing

Duncs66 — Mon, 20 Apr 2026 14:54:49 GMT

Thank you Mark, really appreciate you stepping in...