topic Re: Any one having issues login to emails in Email

Any one having issues login to emails

Anne123 — Mon, 20 Apr 2026 09:48:36 GMT

Unable to login in to my emails

Re: Any one having issues login to emails

derekbrooks — Mon, 20 Apr 2026 09:52:43 GMT

Yes Anne having the same problem this morning, get to the yahoo heading on sky website but won't load. My last email 8am this morning.

Re: Any one having issues login to emails

Mark39 — Mon, 20 Apr 2026 09:53:02 GMT

@Anne123 what problem are you having? Some customers are having problems with receiving the 2 step Verification Code. Is that it?

Re: Any one having issues login to emails

derekbrooks — Mon, 20 Apr 2026 09:54:21 GMT

No Mark you can get onto Sky Web page fine, its the final logon to Yahoo emails.

Unable to access Yahoo mail

Lynda0709 — Mon, 20 Apr 2026 09:55:34 GMT

Good Morning

I have been trying to access my yahoo emails through my Sky account this morning and the message below keeps appearing, anyone else experiencing this problem?

Any help would be appreciated.

Thank you 


upstream connect error or disconnect/reset before headers. reset reason: connection termination

Re: Any one having issues login to emails

Mark39 — Mon, 20 Apr 2026 09:56:34 GMT

@Anne123 , @derekbrooks are you seeing a 'no healthy upstream' message?

Looks like a cookies issue. Close down all Sky.com websites, then clear your browser cache (cookies, history etc).

Or use your browser's incognito/privacy mode to log in.

Re: Any one having issues login to emails

Mark39 — Mon, 20 Apr 2026 09:59:34 GMT

@Lynda0709 I've added your post to an existing thread on the subject. See my previous post.

Re: Any one having issues login to emails

derekbrooks — Mon, 20 Apr 2026 10:03:30 GMT

Made no difference Mark.

This is the message coming up

upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111

Re: Unable to access Yahoo mail

Anne123 — Mon, 20 Apr 2026 10:03:39 GMT

I am having the same problem

Re: Any one having issues login to emails

speckyt — Mon, 20 Apr 2026 10:03:55 GMT

I cleared my cache and cookies history of "all time" and performed a PC restart, but still have the

upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111

error message.

Re: Any one having issues login to emails

Anne123 — Mon, 20 Apr 2026 10:04:58 GMT

Still the same issue

Re: Any one having issues login to emails

v8hawkeman — Mon, 20 Apr 2026 10:05:43 GMT

OK on apps. Login on Windows PC I get

upstream connect error or disconnect/reset before headers. reset reason: connection termination

Re: Any one having issues login to emails

Mark39 — Mon, 20 Apr 2026 10:15:41 GMT

Have you tried your browser's incognito/ privacy mode? Works for me.

Or try a different browser.

Re: Any one having issues login to emails

v8hawkeman — Mon, 20 Apr 2026 10:23:42 GMT

Suggestions of clearing browser cache (cookies, history etc) or incognito do not work. Also tried different browsers (Chrome, Bing, Firefox) all with same result .

upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111

Re: Any one having issues login to emails

Dsyr — Mon, 20 Apr 2026 10:25:54 GMT

Same issue... Same message...

upstream connect error or disconnect/reset before headers. reset reason: connection termination

Used Edge, Opera GX and mobile phone.....

Can’t login to emails

Ronnie46 — Mon, 20 Apr 2026 10:25:53 GMT

Trying to login to my sky email account and it's saying upstream connect error reset reason , connection termination

Re: Any one having issues login to emails

v8hawkeman — Mon, 20 Apr 2026 10:27:25 GMT

Don't understand but it just suddenly started working?

Re: Any one having issues login to emails

speckyt — Mon, 20 Apr 2026 10:33:33 GMT

I have tried Incognito didn't work

But I just got in using a different browswer to chrome.

Thanks

Re: Any one having issues login to emails

derekbrooks — Mon, 20 Apr 2026 10:48:03 GMT

Dsyr, I am using Edge, and my Android phone is working but need emails on my PC

Re: Any one having issues login to emails

derekbrooks — Mon, 20 Apr 2026 10:50:40 GMT

I am back working on PC, did nothing so must have been a glitche with Yahoo.