topic Re: Email Sync across multiple devices & creating a new folder structure in Email

Email Sync across multiple devices & creating a new folder structure

Anne169 — Sat, 11 Apr 2026 17:54:20 GMT

Hi,

My Sky mailbox is over 15 years old and my folders structure is a mess. I'am trying to clean up the folder structure which I want to include sub-folders. I'am unable to do so within the Yahoo Web Mail. I can only see two options for folders.

Create New Folder, which only creates a top level folder and does not give me the option to create a sub-folder.
I click EDIT next to folders and it only then give me two options for folder. They are RENAME and DELETE. There is no option to MOVE folders to create a sub-folder structure.

I access my email across three devices, an iPhone, a Desktop PC and a Laptop. I can create a new folder and sub-folder structure on each device locally but the new structure does not sync across to the other devices or Yahoo Webmail.

I need to be able to create a new folder and sub-folder structure which replicates across all my devices and my Yahoo WebMail. Please can someone help as it is driving me insane.

Re: Email Sync across multiple devices & creating a new folder structure

caesarome — Sat, 11 Apr 2026 18:28:34 GMT

@Anne169 wrote:

I access my email across three devices, an iPhone, a Desktop PC and a Laptop. I can create a new folder and sub-folder structure on each device locally but the new structure does not sync across to the other devices or Yahoo Webmail.

On each of those how do you access your emails, so on the desktop PC and laptop do you login to the Sky website and on the iphone I take it you use the Yahoo email app ?

Re: Email Sync across multiple devices & creating a new folder structure

jayach — Sat, 11 Apr 2026 19:31:21 GMT

@Anne169 wrote:
My Sky mailbox is over 15 years old and my folders structure is a mess. I'am trying to clean up the folder structure which I want to include sub-folders. I'am unable to do so within the Yahoo Web Mail. I can only see two options for folders.

I have no problems creating subfolders in Sky|Yahoo webmail, I can even create subfolders in the subfolders.

Do you not see the same options as I do?

Re: Email Sync across multiple devices & creating a new folder structure

Anne169 — Sat, 11 Apr 2026 19:26:39 GMT

I have worked out how to create sub-folders. I had to switch to "New Sky Yahoo View" and now see the menu options.

Email Sync Across Devices and WebMail

Anne169 — Sat, 11 Apr 2026 19:34:35 GMT

I have three devices which I access and my email from.

iPhone via the Yahoo App.
Windows 11 laptop via local Outlook 2016 app.
Windows 11 desktop via local Outlook 2016 app.

I do not use Yahoo Webmail or O365.

When I make changes within my mailbox such as deleting email and folders or filing email in to folder the changes never replicate and sync across all devices. The only way I can manage and sync my email across all devices is when I make changes within Yahoo Webmail which I never use.

How can I ensure that my mailbox stays in sync across all three devices without using Yahoo Webmail? I have searched for a setting and cannot find one.

Re: Email Sync Across Devices and WebMail

jayach — Sat, 11 Apr 2026 19:59:21 GMT

What settings are you using on the Outlook app(s), they will need to be set up as IMAP (and not POP) to sync correctly.