topic Re: CANNOT ACCESS SKY EMAIL FOR A WEEK in Email

CANNOT ACCESS SKY EMAIL FOR A WEEK

DOUG17 — Wed, 08 Apr 2026 11:37:14 GMT

URGENT - I HAVE NO ACCESS TO SKY EMAIL FOR A WEEK. I WOULD APPRECIATE SOME HELP FROM SKY.

Re: CANNOT ACCESS SKY EMAIL FOR A WEEK

GD1 — Wed, 08 Apr 2026 11:41:34 GMT

@DOUG17 No one from Sky will contact you on the back of a community post, no one at Sky will know who you are from your communuty login.

Re: CANNOT ACCESS SKY EMAIL FOR A WEEK

caesarome — Wed, 08 Apr 2026 12:23:16 GMT

@DOUG17

What it happening when you login here:

https://skyid.sky.com/signin/email/

Re: CANNOT ACCESS SKY EMAIL FOR A WEEK

Mark39 — Wed, 08 Apr 2026 12:50:24 GMT

@DOUG17 if you're suffering from the same problem as a number of others with non receipt of your 2FA Verification Code, you can use your Recovery Code to turn off 2FA temporarily in order to access your email account.