topic Re: Email Address in Email

Email address query

Mark797 — Mon, 23 Mar 2026 19:54:28 GMT

Hi when i send emails it comes up its from Chase Alert above my email address

Re: Email address query

caesarome — Mon, 23 Mar 2026 20:12:35 GMT

https://skyid.sky.com/signin/email/

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/

You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

If you do set this up it in important that you make a note of and keep safe the recovery code.

Re: Email address query

Mark797 — Mon, 23 Mar 2026 20:24:43 GMT

Hi I'm in settings from the left hand side and nothing for more settings

Email Address

Mark797 — Tue, 24 Mar 2026 11:34:38 GMT

I have looked everywhere on y i phone settings and i pad yahoo email settings to see if i can change the name that shows up from emails received from me. It comes up from Chase Alert and i cant find how to remove it

Re: Email Address

Mark39 — Tue, 24 Mar 2026 13:13:19 GMT

@Mark797 you need to log in via the web address in @caesarome's post, rather than an app. Use your browser's desktop mode if you're using a tablet or other mobile device.

Click on the cog for settings, then at the bottom of the pop up select 'more settings'.

Re: Email Address

caesarome — Tue, 24 Mar 2026 13:19:10 GMT

@Mark797

You need to do it via the link I posted for you yesterday and not any email app you have installed and are using on those devices.

Re: Email Address

Mark797 — Fri, 27 Mar 2026 18:33:56 GMT

All fixed thanks everyone just needed a lap top not anything APPLE RELATED !!!