topic Re: Code not sending in Email

Code not sending

GillAdams — Tue, 24 Mar 2026 13:35:45 GMT

Verification code not sending to my mobile number

Re: Code not sending

Annie+UK — Tue, 24 Mar 2026 13:39:32 GMT

Verification code for what?

Re: Code not sending

caesarome — Tue, 24 Mar 2026 13:43:48 GMT

@GillAdams

Is this for a Sky email account or are you trying to access your Sky account ?

Re: Code not sending

GillAdams — Tue, 24 Mar 2026 13:49:07 GMT

It a two factor verification code to access my emails on my laptop

Re: Code not sending

MightyQuinn — Tue, 24 Mar 2026 13:50:50 GMT

Hi @GillAdams Has it ever worked?

Re: Code not sending

Mark39 — Tue, 24 Mar 2026 13:51:24 GMT

@GillAdams use your Recovery Code to turn off 2 step login. You can set it up again later, if you wish, to see whether Verification Codes are then being received.

Re: Code not sending

caesarome — Tue, 24 Mar 2026 13:51:37 GMT

To get access all you need to do is to sign in with the recovery code that you made a note of when setting this up as this will then turn two factor verification off.