https://helpforum.sky.com/t5/Email/sky-email-locked-out/m-p/5233441#M107417 <P>i use my email 6 times or more a day. ive had it nearly 20 years. i fire up outlook and i get the enter your password message. its the same on my phone asks for password. i input the password and it says its wrong???</P><P>&nbsp;</P><P>does this mean i have been hacked and the pass changed or has yahoo decided i dont want my email?</P><P>&nbsp;</P><P>i tried the forgot pass route , it asks my surname and 1st street. then tell me i am incorect??</P><P>&nbsp;</P><P>i phoned sky 3 times and 3 times i was told some one will phone me back.</P><P>&nbsp;</P><P>the sky acount is now in my partners name and it does not let you add email to account ( tried years ago) our account is over 10 years running and says <SPAN>Platinum&nbsp;</SPAN><SPAN>VIP member.</SPAN></P><P><SPAN>i have spent weeks changing emails on various accounts to my google one, but every other day i find another 15 hoops i need to jump through.</SPAN></P><P><SPAN>i am that mad about this i am seriously going to bin sky for ever, this is destroying my life.&nbsp;</SPAN></P> Tue, 17 Mar 2026 19:31:27 GMT stupidforum 2026-03-17T19:31:27Z https://helpforum.sky.com/t5/Email/sky-email-locked-out/m-p/5233441#M107417 <P>i use my email 6 times or more a day. ive had it nearly 20 years. i fire up outlook and i get the enter your password message. its the same on my phone asks for password. i input the password and it says its wrong???</P><P>&nbsp;</P><P>does this mean i have been hacked and the pass changed or has yahoo decided i dont want my email?</P><P>&nbsp;</P><P>i tried the forgot pass route , it asks my surname and 1st street. then tell me i am incorect??</P><P>&nbsp;</P><P>i phoned sky 3 times and 3 times i was told some one will phone me back.</P><P>&nbsp;</P><P>the sky acount is now in my partners name and it does not let you add email to account ( tried years ago) our account is over 10 years running and says <SPAN>Platinum&nbsp;</SPAN><SPAN>VIP member.</SPAN></P><P><SPAN>i have spent weeks changing emails on various accounts to my google one, but every other day i find another 15 hoops i need to jump through.</SPAN></P><P><SPAN>i am that mad about this i am seriously going to bin sky for ever, this is destroying my life.&nbsp;</SPAN></P> Tue, 17 Mar 2026 19:31:27 GMT https://helpforum.sky.com/t5/Email/sky-email-locked-out/m-p/5233441#M107417 stupidforum 2026-03-17T19:31:27Z